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Catalog Lead - Wireless, IN Amazon Distribution

Amazon is hiring a Catalog Lead - Wireless, IN Amazon Distribution in Bengaluru, India. Level rates it ; you can apply on Amazon.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include Microsoft Office, catalog management and vendor support.
  • Level classifies it as a mid-level role.
  • Level lists 20,000+ other open roles at Amazon.

AI in this role

Manage vendor catalogs, resolve listing issues, and provide operational support for sellers within Amazon Distribution.

Microsoft Office
catalog-managementvendor-supportprocess-documentation
Work directly with sellers/vendors & internal teams for Catalog correction, report sharing, new launch preparations, deal support.

Key job responsibilities
· Assist sellers / vendors to get well versed with various Amazon tools and provide onsite and office support for catalog creation, listing products, shipment related issues etc.
· Handle various types of cases related to inbounding, product issues and customer complaints
· Provide required inputs to seller to manage customer feedback
· Co-ordinate with sellers/vendors & internal teams for Catalog creation & product imaging.
· Review Amazon catalog for content quality based on per-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience
· Document processes & regularly update existing SOPs
· Review & suggest SOP changes required if any to the team basis input from Category managers
· Handle various sets of daily, weekly and monthly business reports
· Onboard new processes if required as per the business needs

Basic qualifications

- Bachelor's degree
- Experience with Microsoft Office products and applications
- Speak, write, and read fluently in English

Preferred qualifications

- Can work proactively and independently, meet deadlines, and deliver on projects and tasks

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Catalog Lead - Wireless, IN Amazon Distribution at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Catalog ManagementVendor SupportProcess DocumentationMicrosoft Office

Questions you could be asked

  1. Tell me about a project where catalog management was part of your work. What did you do?
  2. Tell me about a project where vendor support was part of your work. What did you do?
  3. Tell me about a project where process documentation was part of your work. What did you do?
  4. What's a project where you used Microsoft Office hands-on?

Adapt your resume

  • List these exact terms on your resume: Catalog Management, Vendor Support, Process Documentation, and Microsoft Office. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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