BT Group
$245k-$285kBoston, MA; San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC2h ago
Change Delivery Lead - Conversational AI & CCaaS
BT Group is hiring a Change Delivery Lead - Conversational AI & CCaaS in Glasgow and Manchester, United Kingdom. Level rates it ; you can apply on BT Group.
Level's read on this job
- Level rates this role Works on AI ●●●○: the daily work is on AI products, without building the model.
- Tools and skills the posting cites include Conversational AI, Ccaas and change delivery.
- Level classifies it as a lead role.
- Level lists 196 other open roles at BT Group.
- The role was posted within the past two weeks.
AI in this role
Drive change delivery for conversational AI and CCaaS projects with hybrid office work in Manchester or Glasgow.
conversational-aiccaas
change-deliveryproject-managementconversational-aiccaas
Location – Manchester or Glasgow (you will need to be in the office at least 3 days a week)
How we rate this
Change Delivery Lead - Conversational AI & CCaaS at BT Group rates 60 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Classification
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Change DeliveryProject ManagementConversational AICcaas
Questions you could be asked
- Tell me about a project where change delivery was part of your work. What did you do?
- Tell me about a project where project management was part of your work. What did you do?
- Tell me about a project where conversational ai was part of your work. What did you do?
- Tell me about a project where ccaas was part of your work. What did you do?
- Describe a typical day in a role like this one: which parts run through AI directly?
Adapt your resume
- List these exact terms on your resume: Change Delivery, Project Management, Conversational AI, and Ccaas. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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