Chief Executive Officer - Ports & Terminals - Chennai

Key responsibilities

Business & P&L Ownership –

• Own end-to-end financial and operating performance of the business unit, ensuring delivery of revenue, margin, cost, and profitability targets

• Translate enterprise priorities into clear operating plans, performance rhythms, and measurable outcomes

• Drive performance visibility through disciplined review mechanisms, early risk identification, and corrective actions

• Balance growth, cost, and service trade-offs to ensure sustainable business performance

• Maintain strong financial discipline and value-focused decision making aligned with long-term business objectives

Product, Service & Customer Performance –

• Develop a strong understanding of product, service, and operational capabilities to ensure market relevance and competitiveness

• Ensure reliable, consistent, and high-quality service delivery across customer touchpoints

• Partner closely with Sales to enable conversion, solution feasibility, and customer commitments, without direct ownership of sales

• Provide market, customer, and operational insights to strengthen positioning and win probability

• Ensure execution excellence delivers on customer promises, safeguarding credibility and retention

Execution & Operational Effectiveness –

• Drive day-to-day operational performance, ensuring alignment to strategic priorities and customer commitments

• Remove structural and cross functional barriers to improve speed, efficiency, and service reliability

• Balance cost, service, quality, and risk considerations in complex operating environments

• Establish strong execution cadence, accountability mechanisms, and performance discipline

• Reinforce a results orientation over activity-based management, ensuring consistent delivery outcomes

Matrix Collaboration & Commercial Alignment –

• Work effectively within a matrix structure, aligning closely with Sales, Finance, HR, and enabling functions

• Enable commercial success through strong partnership with Sales, ensuring delivery capability matches customer commitments

• Align diverse stakeholders around shared priorities, sequencing decisions, and accountability

• Influence without authority to resolve trade-offs between commercial ambition and operational feasibility

• Reinforce enterprise-first mindset, ensuring BU success contributes to broader organizational value

Leadership, Culture & Capability Building –

• Build and sustain a high accountability, high-performance culture anchored in ownership and execution excellence

• Develop strong bench strength and functional capability within the business unit

• Lead and coach teams to operate with clarity, discipline, and agility in execution

• Drive engagement and alignment across cross-functional teams despite structural boundaries

• Embed a culture of continuous improvement, ownership, and delivery excellence

QUALIFICATIONS & COMPETENCIES

Skills and Competencies

• 20+ years of experience

Behavioral Competencies :

• Drives results

• Ensures accountability

• Balances stakeholders

• Strategic Mindset

• Decision quality

• Collaborates

• Customer focus

• Builds effective teams

• Courage

• Manages ambiguity

• Cultivate Innovation

Stakeholder

Internal: Board of Directors, Regional Leadership Team, BU Leadership team, Employees Unions etc.,

External: Govt Authorities, CHPA, Customs etc.,

• Educational Qualification (min)

Masters degree

• Preferred Certifications if any

-

• Range/ Min no of years - of overall Experience required

• Min no of years of Industry specific experience required, if any & the industry type

20 + years of experience

20 years