Chief of Staff, CN

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

This role will be to shape Airwallex’ commercial strategy in the region, identify the key priorities for the commercial teams and then support the team to deliver against them, taking direct accountability for doing so where needed.

Responsibilities:

• Support the China's commercial leader to analyze and drive the region’s commercial results

• Advise on the overall commercial strategy of Greater China, and plan and coordinate internal resources for key commercial initiatives and deals

• Lead and contribute to internal cross-team projects to standardize and improve commercial processes and systems, including but not limited to commercial SOPs, CRM systems, data analytics toolkits, training programs, etc.

• Taking direct accountability for driving the most critical/complex special projects

• Co-ordinating with colleagues across functional areas and Airwallex globally to enable us to deliver against our commercial, product and operational priorities

What you will bring:

• Bachelor’s degree or above from a top institution

• 4-8 years of work experience with relevant background in a top-tier consulting firm, VC or investment bank

• Passionate about startup culture, with a strong ownership mentality, high resilience under pressure, and abilities to navigate through a global organization

• Experience synthesizing multiple information sources into a coherent framework for addressing business opportunities or challenges

• Solid skills in data analysis, with some familiarity in data analytical tools and methodologies

• Outstanding communication and interpersonal skills in order to coordinate with different parties and drive project implementation

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.