Claims Advisor (Financial Lines)

Marsh McLennan is hiring a Claims Advisor (Financial Lines) in Sydney, Australia. Level rates it ; you can apply on Marsh McLennan.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Level classifies it as a mid-level role.
Level lists 647 other open roles at Marsh McLennan.
The role was posted in the last few days.

AI in this role

Company:

Marsh

Description:

We are seeking a talented individual to join our Financial Lines team at Marsh. This role will be either be based in Sydney or Melbourne office. This is a hybrid role that has a requirement of working at least three days a week in the office.

In this role, you will provide high-level expertise and manage claims under Directors & Officers (D&O), Professional Indemnity, and other financial lines classes of business to determine coverage. You will serve as an advisor to a portfolio of SME to Corporate top ASX large clients, building trust, delivering exceptional service, and maintaining effective working relationships.

We will count on you to:

Handle specialist financial lines claims with a focus on client advocacy.
Provide high-quality technical advice and support to clients, from the first notification for submission to the insurer through to final settlement, ensuring the client’s best interests are always protected.
Offer technical advice to clients and brokers on policy coverage and interpretation, advocating for clients in relation to insurer indemnity denials.
Respond to queries from brokers and clients, conducting meetings and liaising with clients, insurers, claimants, and external providers.
Manage moderate to complex claims in accordance with the company’s processes and Client Service Agreements.
Identify opportunities for claims referral and collaborate with our Advocacy team on claims issues.

What you need to have:

Ideally someone with 2+ years of insurance claims experience, preferably in financial lines.
A Law Degree and experience in the legal environment and/or ANZIIF qualifications will be advantageous but not a prerequisite.
Excellent oral and written communication skills.
Ability to maintain and strengthen relationships with clients, insurers, and their respective agents and representatives.

What makes you stand out:

Willingness to go the extra mile for client satisfaction.
Ambition to build a solid career foundation in the insurance industry.
Excellent interpersonal skills and the ability to work well in a team or autonomously.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

How we rate this

Claims Advisor (Financial Lines) at Marsh McLennan rates 38 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.