Claims Advocate – Construction & Infrastructure

Aon is hiring a Claims Advocate – Construction & Infrastructure in London, United Kingdom. Level rates it ; you can apply on Aon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include claims management, construction claims and risk management.
Level classifies it as a senior role.
Level lists 1,100+ other open roles at Aon.
The role was posted within the past two weeks.

AI in this role

Manage complex construction and infrastructure claims portfolios as a Claims Advocate providing proactive advice and client representation.

claims-managementconstruction-claimsrisk-managementclient-advocacynegotiation

Are you an experienced Construction & Infrastructure claims professional ready to take the next step in your career? Do you have a talent for first-class client advocacy and securing the best possible claims outcomes? If so, we'd love to hear from you. Join us as a Claims Advocate in this exciting hybrid role based in either our London or Chelmsford offices, where your expertise will make a real difference to our clients. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. What the day will look like As a key member of our dynamic team, you will manage a portfolio of high-profile clients and navigate complex Construction & Infrastructure claims with precision and expertise. You will: Own a portfolio of high-value Construction & Infrastructure claims from inception to resolution, delivering exceptional service and client satisfaction. Give proactive advice and guidance on coverage issues to clients and Aon network offices, presenting and advocating the best strategy to settle and conclude claims. Communicate at the highest standard, working closely with clients, carriers, Aon brokers and all stakeholders to keep claims handling efficient. Mentor and guide less experienced colleagues, helping build a culture of continuous learning and development within the team. Stay ahead of industry trends, regulation and best practice to strengthen Aon's claims handling capabilities and risk mitigation. How this opportunity is different This is your opportunity to take ownership of high-value claims for high-profile clients, tackle challenging coverage issues and champion the outcomes that matter to them. You'll join a welcoming, collaborative team where you can share your knowledge and help colleagues develop while making a tangible difference for clients. Ready to put your expertise at the heart of complex Construction & Infrastructure claims with Aon? We'd love to hear from you. Skills and experience that will lead to success Extensive Construction, Energy or Engineering claims handling experience, ideally gained in a reputable insurance, broking or adjusting organisation. Proven track record of managing sophisticated claims and delivering results in a client-facing environment. Excellent communication, negotiation and interpersonal skills, with the ability to build rapport with high-profile clients and stakeholders. A strong understanding of Construction insurance principles, policies and procedures. Impeccable administration and organisational skills. An ACII or ACILA qualification is preferred. 2579102

How we rate this

Claims Advocate – Construction & Infrastructure at Aon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Claims Advocate – Construction & Infrastructure is an open job at Aon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in London, United Kingdom.
The job was posted on November 2, 2026.
Seniority: senior.
Applications are handled by Aon. Apply on Aon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Claims ManagementConstruction ClaimsRisk ManagementClient AdvocacyNegotiation

Questions you could be asked

Tell me about a project where claims management was part of your work. What did you do?
Tell me about a project where construction claims was part of your work. What did you do?
Tell me about a project where risk management was part of your work. What did you do?
Tell me about a project where client advocacy was part of your work. What did you do?
Tell me about a project where negotiation was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Claims Management, Construction Claims, Risk Management, Client Advocacy, and Negotiation. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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