Client Service Representative Facility with German

AI in this role

Company:

Marsh

Description:

We are seeking a talented individual to join our European Business Support Center (EBSC) team at Marsh. This role will be based in Warsaw. This is a hybrid role that has a requirement of working at least three days a week in the office.

EBSC has taken over operations from Marsh Europe to enable our colleagues to focus directly on clients. In our daily work, we strive for efficiency, high quality, and outstanding results delivered in a timely manner. Our scope of service includes policy management, claims, procurement, data management, billing, sales support activities, and more. We are at the heart of Marsh's value proposition for multinational clients, allowing us to stay connected to business and colleagues across Europe.

Learn more about EBSC: https://player.vimeo.com/video/960414568

We will count on you to:

Serve as an administrative clerk, ideally also covering the technical insurance subject area
Communicate effectively with customers and insurers
Manage incoming emails in CRM system and process quote requests
Create contracts, policies, amendments, and manage invoicing and billing
Participate in internal meetings, training sessions, and industry conferences
Handle electronics, photovoltaics, machinery, and construction segments

What you need to have:

Education in the insurance sector or comparable professional experience, ideally in technical insurance
Fluent German and English language skills (C1)
Strong oral and written communication skills
Open-minded with fast learning capabilities

What makes you stand out:

Previous experience in the insurance sector and/or Shared Service Center (SSC) and/or customer service area
Ability to build relationships with colleagues

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

If you would like to apply for this position, please send your CV in English.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

How we rate this

Client Service Representative Facility with German at Marsh McLennan rates 33 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.