Commercial Assurance Manager

Commercial Assurance Manager

£50,198 - £57,786 per annum, dependent on experience | Full-time| Remote

This is an exciting opportunity to lead one of Leonard Cheshire's most significant commercial projects. As Commercial Assurance Manager, you'll establish and manage our commissioned-hours assurance framework, ensuring commissioned, billed, rostered and delivered hours are accurate, aligned and commercially sustainable.

Working closely with colleagues across Operations, Finance and Commercial teams, you'll provide the insight needed to support funding decisions, staffing models and service performance, helping to improve commercial visibility across our care services.

Your working hours

This is a full-time remote role with extensive travel across our services in England.

Why You'll Love Working Here

This is an opportunity to join an energetic and supportive commercial team and lead a high-profile project that will shape how Leonard Cheshire understands, manages and funds its services for years to come.

Your work will have direct visibility with senior leaders and will play a key role in improving operational performance, commercial sustainability and service quality across the organisation.

• 33 days holiday per annum inclusive of bank holidays (plus 1 day per year to 38 days)
• Stream: Access up to 40% of your pay before payday.
• Free Blue Light Card: Enjoy exclusive discounts and perks.
• Contributory Pension Scheme with competitive life cover.
• Private Healthcare (Aviva).
• Health cash plan: Affordable healthcare when you need it.
• Free DBS check.
• Flexible annual leave – option to buy and sell (salary sacrifice).
• Employee Assistance Programme for 24/7 support.
• Access to Cycle to Work benefits (salary sacrifice).
• Long Service Awards.

What You'll Do

• Lead and manage the commissioned-hours assurance framework across care services.
• Analyse commissioned, billed, rostered and delivered hours to identify risks, discrepancies and opportunities.
• Support the review of staffing ratios, workforce planning and rostering assumptions.
• Identify fee recovery opportunities, billing anomalies and unfunded support provision.
• Produce meaningful reports and insights to support operational and commercial decision-making.
• Work closely with Service Managers, Operations, Finance and Commercial colleagues to improve service performance and financial sustainability.
• Prepare evidence and data to support commissioner discussions and funding reviews.

What Helps You Shine Here

You'll be a commercially minded and analytical professional who can turn complex information into meaningful insight. Ideally, you'll have:

• Experience within adult social care or another regulated, service-led environment.
• A strong understanding of commissioner-funded services and care package delivery.
• Experience working with complex rostering models, staffing ratios or workforce planning.
• Strong analytical skills with the ability to interpret data, identify trends and make evidence-based recommendations.
• Confidence using statistics, ratios and performance information to support decision-making.
• Experience of commercial assurance, service performance analysis, billing, funding reviews or operational finance.
• Excellent stakeholder management skills, with the ability to influence and challenge constructively.
• Strong communication skills and the ability to present complex information clearly to a range of audiences.
• A full UK driving licence and willingness to travel nationally as required.

About Leonard Cheshire

We are one of the UK’s most respected providers of care and supported living services. For over 75 years, we’ve supported disabled people to live, learn, and work as independently as possible.

Our Values Guide Everything We Do:

• Positive – warm and empathetic, we always look to progress and improve.
• Proud – strong-willed and spirited, we are firm in our beliefs.
• Pioneering – confident and imaginative, we are creative change makers.

Ready to apply?

Leonard Cheshire welcomes applications from all parts of our community. We particularly encourage applications from disabled people and will support reasonable adjustments wherever possible.

We are committed to safeguarding and promoting the welfare of adults at risk. A satisfactory disclosure check (PVG membership in Scotland, or equivalent) and references are required.

Applicants must have the right to work in the UK. Visa sponsorship is not available for this role.