Commercial Lending Servicing Representative

About this role:

Wells Fargo is seeking a Commercial Lending Servicing Representative. This role supports accurate and timely loan servicing while helping deliver reliable customer outcomes. The role applies commercial lending knowledge to resolve servicing needs, maintain strong controls, and contribute to operational excellence, risk management, and customer-focused service.

In this role, you will:

• Complete standard and moderately complex commercial loan servicing activities accurately, within established service levels and assigned authority.
• Review loan instructions, approvals, and supporting documentation for completeness, accuracy, and adherence to established requirements.
• Process loan maintenance and servicing requests, perform reconciliations, and resolve routine discrepancies while escalating complex or high-risk matters.
• Maintain complete and accurate loan records, approvals, and supporting evidence in accordance with bank policies and controls.
• Provide timely updates, collaborate with internal partners, and meet defined quality, productivity, risk, service, and confidentiality expectations.

Required Qualifications:

• 1+ year of Commercial Loan Servicing support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ year of experience in banking, financial services, commercial lending, loan operations, or loan servicing.
• 1+ year of experience supporting banking or loan operations across the loan lifecycle

Desired Qualifications:

• Bachelor’s degree in commerce, Finance, Accounting, Business Administration, or a related discipline, or equivalent relevant experience.
• Exposure to commercial lending, loan servicing, reconciliations, banking controls, risk management, or customer service.
• Ability to apply business rules, exercise sound judgment, and resolve routine operational issues within established procedures.

Job Expectations:

• Candidates must be flexible and willing to work night shifts or other assigned schedules based on project and business requirements.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.