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Delivery Hero (talabat)

Commercial Manager

Delivery Hero (talabat) is hiring a Commercial Manager in Milano, Italy. Level rates it ; you can apply on Delivery Hero (talabat).

Level's read on this job

  • Little AI ●○○○ is how Level rates this role: aI is not part of the work.
  • The posting mentions p l management, team leadership and key account management among its tools and skills.
  • Level classes it as a senior role.
  • Delivery Hero (talabat) has 940 other open roles on Level.

AI in this role

Lead a high-performing commercial team, manage regional P&L, and drive strategic account growth for a delivery platform in Italy.

p-l-managementteam-leadershipkey-account-managementnegotiationsales-strategy

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Ref ID: JR0085084

 

📢 DISCLAIMER 📢 only CVs in English will be considered



YOUR MISSION


Build and lead a high-performing commercial team to win the North East market in Italy (Padova, Verona, and Bologna).

You will have full ownership of the P&L as well as strategic, and commercial ownership over the region.

Glovo is a fast-growing tech platform connecting couriers, merchants, and customers. This is a commercial and analytical leadership role - not a traditional retail store, automotive, showroom, or brick-and-mortar operations / commercial position.


THE JOURNEY 


Your role is centered around 3 core pillars:

  • People Leadership (team of 5): Manage, coach, and grow a team of 5 Key Account Managers to reach ambitious regional growth targets and foster a supportive culture. You will lead by example in accordance with our values and set high standards for the team.
     

  • Commercial & Field Execution: Go into the field to pitch, negotiate, and build close relationships with Top Partners. You will define and pursue the long-term strategy for the Area in terms of Growth, Promotions, Advertisement, and Operations.
     

  • Analytics & P&L Ownership: Analyze KPIs, monitor business metrics, partner performance and unlock new growth opportunities.

WHAT YOU WILL BRING TO THE RIDE

  • Relevant Background: Experience in fast-paced tech platforms, quick-commerce, delivery apps, tech scale-ups, top consulting firms, or investment banking. (Experience strictly limited to traditional retail store management, automotive dealerships/showrooms, or physical brick-and-mortar sales does not meet the requirements for this role).
     
  • Team Leadership: 2+ years of direct experience managing teams of commercial or account management professionals.

 

  • Glovo Values DNA: You lead through Gas (bias for action & high ambition), Glownership (360º accountability), Deep-Dive (analytical curiosity), High Bar (setting high standards), Stay Humble (empathy & low ego), and Good Vibes (positivity & trust).
     
  • Commercial Drive: Strong field experience pitching, negotiating, and managing high-value enterprise accounts. You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to customers/partners and the Glovo platform.
     
  • Analytical Mentality: Proven ability to make data-driven decisions, track KPIs, and identify clear leverage points to move the needle.
     
  • Agility & Ownership: A hands-on, highly assertive "doer" who thrives in ambiguous environments and takes full accountability for results.
     
  • Languages: Full fluency in Italian and English.

We believe driven talent deserves:

  • 🌟An enticing equity plan that lets you own a piece of the action.
  • 💪Top-notch private health insurance to keep you at your peak.
  • 🍔Monthly Glovo credit to satisfy your cravings!
  • 💳Discounts on transportation, food, and even kindergarten expenses.
  • 🏖️Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • 👪Enhanced parental leave.
  • 🧠Online therapy and wellbeing benefits to ensure your mental well-being.

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!

How we rate this

Commercial Manager at Delivery Hero (talabat) rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

P L ManagementTeam LeadershipKey Account ManagementNegotiationSales Strategy

Questions you could be asked

  1. Tell me about a project where p l management was part of your work. What did you do?
  2. Tell me about a project where team leadership was part of your work. What did you do?
  3. Tell me about a project where key account management was part of your work. What did you do?
  4. Tell me about a project where negotiation was part of your work. What did you do?
  5. Tell me about a project where sales strategy was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: P L Management, Team Leadership, Key Account Management, Negotiation, and Sales Strategy. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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