AmazonCommunications Specialist - Workplace Health and Safety, Operations Internal Communications
Amazon is hiring a Communications Specialist - Workplace Health and Safety, Operations Internal Communications in Seattle, United States. It pays $90k-$122k a year and Level rates it ; you can apply on Amazon.
Level's read on this job
- Level rates this role Uses AI ●●○○: an ordinary role that requires AI tools.
- Tools and skills the posting cites include AI Tools, internal communications and content creation.
- Level classifies it as a mid-level role.
- Level lists 21,000+ other open roles at Amazon.
- The role was posted in the last few days.
AI in this role
Internal Communications Specialist to develop safety programs and leverage AI tools to accelerate content production for workplace health and safety.
You will own program communications plans for safety initiatives, support global campaign execution, create compelling storytelling content, and partner cross-functionally with WHS Product Marketing, Safety Engagement, and regional teams. This is a high-visibility role that directly supports Amazon's mission to be Earth's Best Employer and our commitment to making safety the company's highest priority.
Key job responsibilities
Program Communications
- Develop comprehensive communication strategies for WHS program launches; coordinate with WHS Safety Engagement team
- Build manager toolkits with talking points, FAQs, and conversation guides for site Ops leadership
- Coordinate program launch communications across multiple sites and regions
- Coordinate with international communications partners on applicable safety communications
Campaign Content Development
- Provide content support for three global internal campaigns
- Produce campaign performance summaries for stakeholder meetings
- Translate campaign metrics into narratives highlighting employee engagement
- Coordinate with regional teams on localized content adaptation across 23+ countries
Positioning WHS Programs
- Develop strategic messaging frameworks
- Create storytelling that demonstrates how Amazon listens and acts on feedback
- Produce case studies showcasing safety improvements and their impact
- Partner with WHS Product Marketing on shared comms plans
Evergreen Content & Storytelling
- Contribute to evergreen safety content library
- Leverage AI tools to accelerate content production
- Create customizable templates and playbooks for regional teams running global safety content
- Develop assets covering safety fundamentals
- Ensure visual assets meet WHS requirements
Cross-Functional Collaboration
- Attend planning sessions and meetings with WHS teams
- Coordinate with PR for major safety announcements
- Support escalations and high-stakes communications in partnership with senior team members
- Liaise with adjacent teams on cross-portfolio communications as needed
About the team
The Global Safety, Technology, and Central Services team within OIC is responsible for delivering business and functional communications to Operations front-line employees and managers globally. Safety is Amazon's highest priority. The WHS internal communications portfolio manages major global campaigns annually, a growing evergreen content library, and dozens of WHS-led projects requiring associate- and manager-facing communications.
The 2026 WHS communications strategy centers on two key priorities: championing a "Safe to Go" proactive safety culture and returning to safety basics through authentic associate voices and regionalized content.
Basic qualifications
- 5+ years of recent professional communications or public relations experience
- Bachelor's degree
- Experience in professional communications or public relations
- Experience in developing and managing marketing or channel programs
- 5+ years of content editing/writing experience
- Experience in building and managing programs
- Experience managing multiple projects, prioritizing, planning, and managing time
Preferred qualifications
- Experience in a fast-paced, automated, industrial, logistics, production or manufacturing environment
- Experience developing and executing campaigns across a multitude of timezones and languages
- Experience using content management systems and content tools
- Experience driving high performance content and growth within a world class content company
- Experience partnering with product or program management teams
- Experience experience using data and metrics to measure impact and determine improvements
- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 90,300.00 - 121,900.00 USD annually
USA, VA, Arlington - 100,300.00 - 135,400.00 USD annually
USA, WA, Seattle - 100,300.00 - 135,400.00 USD annually
How we rate this
Communications Specialist - Workplace Health and Safety, Operations Internal Communications at Amazon rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.
Uses AI. An ordinary role that requires AI tools.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where internal communications was part of your work. What did you do?
- Tell me about a project where content creation was part of your work. What did you do?
- Tell me about a project where campaign management was part of your work. What did you do?
- Tell me about a project where storytelling was part of your work. What did you do?
- Tell me about a project where cross functional collaboration was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Internal Communications, Content Creation, Campaign Management, Storytelling, and Cross Functional Collaboration. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.
Want an expert to read your CV for this job?
Free. Send your CV and the role you want next. We reply by email within 2 to 4 business days.
Get new operations jobs (Uses AI ●●○○ or higher) by email
One email a week with the new operations jobs (Uses AI ●●○○ or higher), each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free. One email a week. Unsubscribe in one click.
Similar roles
Operations roles that use AI, at other companies.
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step