Consultant, Strategy & Operations, AI & Automation Solutions

Visa is hiring a Consultant, Strategy & Operations, AI & Automation Solutions in Austin, United States. It pays $116k-$185k a year and Level rates it ; you can apply on Visa.

Level's read on this job

Works on AI ●●●○ is how Level rates this AI consultant role: the daily work is on AI products, without building the model.
The posting mentions AI automation, strategy and operations among its tools and skills.
Level classes it as a mid-level role.
Visa has 848 other open roles on Level.
Posted within the past two weeks.

AI in this role

Drive strategic projects, operations, and cross-functional execution for AI and automation initiatives within client services.

ai-automationstrategyoperationsproject-managementresearchcross-functional-leadership

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

AI & Automation Solutions is a global team within Client Services focused on transforming how clients engage with Visa through AI-powered experiences and intelligent automation. Partnering across Client Services, Product, and Technology, AI & Automation Solutions helps simplify client interactions, modernize service delivery, and accelerate the adoption of scalable digital capabilities. As Client Services evolves toward a more AI-native future, AI & Automation Solutions plays a central role in delivering more seamless experiences, improving operational efficiency, and enabling better client outcomes.

At the center of this work, the Strategy & Operations team connects strategy with execution by driving key strategic priorities, portfolio governance, and business operations. The team helps align execution with business objectives, strengthen operational discipline, and equip leaders with the insights and narratives needed to maximize impact.

This role is an opportunity to help shape the future of Client Services by supporting strategic initiatives, developing executive narratives, improving operational processes, and contributing to the successful delivery of AI and automation capabilities.

Key Responsibilities

Support the development and execution of strategic projects that advance AI-led transformation across Client Services

Conduct research and analysis to help identify opportunities, evaluate tradeoffs, and inform strategic decisions

Partner with Product Managers, Marketing, and other stakeholders to develop compelling narratives that articulate the value and impact of AI & Automation Solutions capabilities

Develop executive presentations and communications for a variety of leadership and client-facing audiences

Strengthen Product-Tech collaboration by coordinating QBRs to align on product vision and roadmap priorities, and developing and tracking metrics to evaluate progress toward AI-first product management

Contribute to portfolio reporting and performance tracking efforts, helping improve visibility into priorities, milestones, risks, and business outcomes

Drive continuous improvement by identifying opportunities to streamline and modernize team workflows using AI tools

This role is a Hybrid position to be located in our Austin, TX office location.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD)
Analytical mindset with strong structured problem-solving capabilities

Excellent written and verbal communication skills, with the ability to distill complex topics into clear, compelling messages

Preferred Qualifications

6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Experience conducting research and analysis to support strategic decision-making

Demonstrated ability to manage multiple projects and priorities in a fast-paced environment

Effective stakeholder management and collaboration skills, with the ability to work across diverse teams and functions

Experience using data and analytics to evaluate performance and generate insights

Interest in AI, automation, and emerging technologies

Information for US Applicants

For roles located in the US, the estimated salary range for this position is $115,600.00 to $ 184,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.

How we rate this

Consultant, Strategy & Operations, AI & Automation Solutions at Visa rates 60 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Consultant, Strategy & Operations, AI & Automation Solutions is an open job at Visa.
Level rates this role AI Level 3 of 4: Works on AI.
The listed salary is $116k-$185k a year.
The role is based in US - Austin, TX.
The job was posted on October 27, 2026.
Seniority: mid.
Applications are handled by Visa. Apply on Visa

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

AI AutomationStrategyOperationsProject ManagementResearchCross Functional Leadership

Also common in AI consultant jobs at this level

Generative AI AWS AI agents Python Machine learning LLM

Pay

This job starts at: $116k
Typical AI consultant job: $151k

This posting starts 23% below the typical AI consultant job. See AI consultant jobs

Questions you could be asked

Tell me about a workflow you automated with AI tools, end to end.
Tell me about a project where strategy was part of your work. What did you do?
Tell me about a project where operations was part of your work. What did you do?
Tell me about a project where project management was part of your work. What did you do?
Tell me about a project where research was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: AI Automation, Strategy, Operations, Project Management, and Research. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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