Content Operations Specialist - 12 month Keiyaku Shain

Amazon is hiring a Content Operations Specialist - 12 month Keiyaku Shain in Tokyo, Japan. Level rates it ; you can apply on Amazon.

Level's read on this job

Uses AI ●●○○ is how Level rates this role: an ordinary role that requires AI tools.
Tools and skills the posting cites include content operations, rights management and contract execution.
Level classifies it as a mid-level role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Content Operations Specialist managing licensing, rights, and workflows using digital and AI tools for Audible in Japan.

content-operationsrights-managementcontract-executionworkflow-optimization

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

ABOUT THE ROLE
The Content Operations Specialist manages cross-functional operational processes for content in the Japan market, from post-deal-close contract execution, rights and licensing registration, vendor onboarding, and payment setup through asset delivery, metadata preparation, and distribution readiness.

This 12 month Keiyaku Shain role spans both Production Operations and Deal Operations, and is accountable for ensuring that contracts, rights, payments, production information, assets, metadata, and release data are accurately and timely transferred across relevant systems and teams.

You will work closely with Business Affairs, Content Acquisition, Legal, Production, Finance, Catalog, Marketing, and global Operations teams to translate agreed-upon deal terms into precise operational workflows and drive the operations required to bring each title to production- and distribution-ready status. This role focuses on the accurate operational implementation of agreed terms and the continuous improvement of supporting processes.

You will leverage AI and digital tools to build and improve an operational foundation capable of processing high volumes of contract, production, rights, payment, and distribution data efficiently and accurately. This is a 12 month Keiyaku Shain located onsite in our Tokyo office.

As the Content Operations Specialist you will...
- Coordinate the workflow from post-deal-close through contract execution, document archiving, data registration, rights configuration, and initiation of downstream processes
- Register and update contract terms, rights, licenses, territories, exclusivity, distribution windows, payment terms, and related information accurately in relevant systems
- Coordinate with Business Affairs and Legal on documents, approvals, signatures, and amendments required for contract execution
- Conduct vendor onboarding for publishers, creators, licensors, production companies, and studios, ensuring all information required for payment and production initiation is in place
- Coordinate with Finance to manage payment setup, submissions, and exceptions for advances, production fees, license fees, and other contractual payments
- Maintain a cross-functional view of the Japan market production slate, release calendar, production status, asset delivery, and distribution readiness, partnering with Production Specialists to confirm production-start prerequisites are met
- Track delivery status of final audio, artwork, metadata, credits, rights data, and promotional assets, and verify consistency across contract terms, deliverables, and distribution settings
- Confirm that all required contracts, rights, audio, artwork, metadata, and payment configurations are complete by the scheduled distribution date, escalating discrepancies as needed
- Investigate exception cases including data gaps, rights configuration errors, payment holds, missing assets, and release delays, and drive resolution with relevant teams
- Visualize and report on operational KPIs including processing volumes, lead times, error rates, backlog, and on-time completion rates
- Identify manual processes, duplicate data entry, and data quality issues within workflows, and execute improvement initiatives including updated SOPs, checklists, templates, and escalation rules
- Leverage AI and automation tools to optimize contract processing, rights verification, progress tracking, and reporting, while ensuring compliance with copyright, confidentiality, data protection, and internal policies

ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.

Basic qualifications

- 5+ years of professional experience in content operations, production operations, deal operations, contract management, rights/licensing management, publishing, digital media, entertainment, content distribution, or a related industry
- Experience managing operations across multiple domains including contracts, rights, vendors, payments, production, assets, metadata, or distribution data
- Experience translating agreed-upon deal terms and business requirements into concrete operational actions such as system registration, payment configuration, and distribution setup
- Experience processing and managing high volumes of data accurately and within deadlines, with high attention to detail for critical information such as contracts, rights, and payments
- Experience collaborating across multiple functions to drive operational outcomes
- Ability to analyze complex operational issues by organizing facts, contract terms, and system data, and to lead resolution end-to-end
- Experience with operational tools such as spreadsheets, databases, CMS, contract management systems, project management tools, BI, or workflow automation platforms, with a track record of driving process improvements
- High level of professional proficiency in Japanese, with the ability to understand contracts, rights, and operational requirements, coordinate with stakeholders, and resolve issues
- Ability to communicate in English for email, document review, meetings, and coordination with global teams

Preferred qualifications

- Experience leveraging AI technologies (including generative AI) and digital tools to automate or improve operational processes, or demonstrated practical ability to do so
- Experience in audiobooks, publishing, audio content, digital distribution, or subscription services
- Experience handling rights information such as copyrights, licenses, distribution rights, territories, and contract terms
- Experience in vendor onboarding or payment operations (advances, royalties, production fees, license fees)
- Experience driving process improvement or automation using AI, RPA, SQL, Python, BI, or no-code/low-code tools
- Experience designing operational processes that bridge Japan-specific requirements with global standards

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Content Operations Specialist - 12 month Keiyaku Shain at Amazon rates 40 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Content Operations Specialist - 12 month Keiyaku Shain is an open job at Amazon.
Level rates this role AI Level 2 of 4: Uses AI.
The role is based in JP, 13, Tokyo.
The job was posted on September 10, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Content OperationsRights ManagementContract ExecutionWorkflow Optimization

Questions you could be asked

Tell me about a project where content operations was part of your work. What did you do?
Tell me about a project where rights management was part of your work. What did you do?
Tell me about a project where contract execution was part of your work. What did you do?
Tell me about a project where workflow optimization was part of your work. What did you do?
This role expects you to use AI tools as part of the job. Which ones have you used, and for what?

Adapt your resume

List these exact terms on your resume: Content Operations, Rights Management, Contract Execution, and Workflow Optimization. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

Want an expert to read your CV for this job?

Free. Send your CV and the role you want next. You get your review by email within 24 hours.

Get a free CV review Get your CV rewritten Check your resume with the ATS resume checker

Get new operations jobs (Uses AI ●●○○ or higher) by email

One email a week with the new operations jobs (Uses AI ●●○○ or higher), each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.

Free. One email a week. Unsubscribe in one click.