CSO Interventions Volume Planner

Description -

Job Summary
The Interventions Volume Planner supports the planning, forecasting, and performance management processes for assigned service segments, product lines, or geographies. The role ensures accurate operational plans, supports monthly forecasting cycles, delivers business insights, and helps identify risks and opportunities affecting performance.

Working closely with Finance, Business Management, Operations, Quality, and Segment teams, the planner consolidates data, develops forecasts, analyzes business trends, and provides recommendations to support business decisions.

The role requires strong analytical skills, attention to detail, business acumen, and the ability to translate data into clear and actionable insights. This position operates within established planning frameworks and contributes to continuous process improvement initiatives.

Responsibilities

• Develop and maintain operational forecasts for assigned business areas.
• Support monthly Flash, Budget, and Long-Term Planning cycles.
• Consolidate planning assumptions from multiple stakeholders.
• Identify forecast variances and recommend corrective actions.
• Ensure planning deliverables are completed accurately and on time.
• Analyze operational and financial performance against plan.
• Prepare variance analysis and explain key business drivers.
• Monitor trends, risks, and opportunities affecting business performance.
• Generate recurring and ad-hoc business reports and dashboards.
• Support leadership reviews with data-driven insight
• Partner with Finance, Operations, Quality, and Segment teams to validate planning assumptions.
• Participate in planning reviews and operational discussions.
• Communicate findings and recommendations to stakeholders.
• Support alignment between operational plans and business objective
• Follow established planning processes, controls, and governance requirements.
• Identify opportunities to improve forecasting accuracy and reporting efficiency.
• Support implementation of process improvements and automation initiatives.
• Maintain planning documentation and business assumptions.
• Ensure integrity and consistency of planning data.
• Develop and maintain reporting tools and dashboards.
• Perform data validation and reconciliation activities.
• Support business decision-making through timely reporting and analysis.

Education & Experience Recommended
• Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 2-4 years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field or an advanced degree with little or no work experience.

• Exposure to business intelligence and reporting tools.

Preferred Certifications
NA

Knowledge & Skills
Business

• Forecasting
• Business Planning
• Financial Analysis
• Problem Solving
• Business Reporting
• Process Discipline

Technical

• Advanced Excel
• Power BI
• Data Analysis
• Dashboard Development
• Data Validation

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Success Measures

• Forecast accuracy for assigned scope.
• Timely completion of planning deliverables.
• Quality and accuracy of business analyses.
• Effectiveness of variance explanations and recommendations.
• Stakeholder satisfaction.
• Contribution to process and reporting improvements.

Impact & Scope
• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity
• Responds to routine issues within established guidelines.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

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Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"