Customer Application Engineer

ABB is hiring a Customer Application Engineer. Level rates it ; you can apply on ABB.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions electrical engineering, power electronics and energy systems among its tools and skills.
Level classes it as a senior role.
ABB has 2,200+ other open roles on Level.

AI in this role

Customer Application Engineer specializing in critical power and energy systems to provide technical consulting and solution architectures.

electrical-engineeringpower-electronicsenergy-systemssolution-architecturetechnical-consulting

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Chapter Leader Application Engineering

Your role and responsibilities

In this role you will have the opportunity to share best practices & know-how of customer applications for the Critical Power (ELSP) portfolio, developing standards & guidelines to translate requirements into optimized, value-driven solutions, while continuously building capabilities through coaching and mentoring.

This role is contributing to the EL Smart Power business in Xiamen China.

You will be mainly accountable for:

Ensure the Customer Application Engineering Chapter mission is delivered
Integrates extensive technical expertise with market and business understanding
Acts as a mentor, fostering collaboration and innovation across teams
Build and nurture expertise in customer applications, solution architectures, market segments, channels, and customer value propositions for the Critical Power (ELSP) portfolio
Develop and maintain standards, methods, tools, and best practices for customer application engineering
Own and continuously evolve application knowledge, key use cases, reference architectures, and reusable solution frameworks
Foster a strong customer-, segment-, and market-oriented mindset, enabling effective support to Sales and customers
Drives cross-functional coordination for strategic applications, act as a subject matter expert
Promote effective collaboration and knowledge exchange with Sales, Product Management, R&D, and other Agile Units
Support business growth through driving ABB products being specified and customer requirements influenced and satisfied

Qualifications for the role

Bachelor's or Master's degree in Electrical Engineering, Power Electronics, Energy Systems, or equivalent
Proven experience in Critical Power, UPS, Energy Storage, Power Conversion, or related applications
Strong understanding of customer applications, solution architectures, market segments, and channel dynamics
Proven ability to translate customer requirements and application challenges into differentiated solutions and compelling customer value propositions and in line with Critical Power business strategy
Experience supporting Sales organizations through technical consulting, customer engagement, and channel enablement
Demonstrates accountability, collaboration and adaptability on critical tasks and within the work environment
Experience defining standards, methodologies, tools, and best practices within a technical organization
Strong ability to operate and influence across complex stakeholder networks, including EPCs, consultants, end customers, channel partners, Sales, Product Management, and R&D
Excellent communication, presentation, and influencing skills, with proven ability to engage customers, understand application challenges, and articulate value-driven solutions
Sounds experience on MV connected critical power systems and associated Grid Codes
Experience on defining and delivering solutions to OEM customers

More about usABB Smart Power provides energy distribution solutions for data centers, industrial and
manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

How we rate this

Customer Application Engineer at ABB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Customer Application Engineer is an open job at ABB.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Xiamen, Fujian, China.
The job was posted on September 18, 2026.
Seniority: senior.
Applications are handled by ABB. Apply on ABB

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Electrical EngineeringPower ElectronicsEnergy SystemsSolution ArchitectureTechnical Consulting

Questions you could be asked

Tell me about a project where electrical engineering was part of your work. What did you do?
Tell me about a project where power electronics was part of your work. What did you do?
Tell me about a project where energy systems was part of your work. What did you do?
Tell me about a project where solution architecture was part of your work. What did you do?
Tell me about a project where technical consulting was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Electrical Engineering, Power Electronics, Energy Systems, Solution Architecture, and Technical Consulting. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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