Level

Marks & Spencer

Customer Assistant - Operations - Guildford

AI in this role

Working Pattern 

Week 1 

Sunday - 07:00-15:00
Monday - 07:00 - 15:00 
Wednesday - 07:00 - 15:00 
Thursday - 07:00 - 15:00 
Friday - 05:00-13:00

Week 2 

Monday - 05:00 - 13:00
Tuesday -  05:00 - 13:00
Wednesday - 05:00 - 13:00
Thursday - 05:00 - 13:00
Saturday  - 05:00-13:00

Under 18 disclaimer 


This job role involves working early mornings  and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

 

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

 

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you. 

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.  

  • Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail. 

  • Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed. 

  • Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store. 

  • Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving. 

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

 

How we rate this

Customer Assistant - Operations - Guildford at Marks & Spencer rates 37 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

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