Customer Financial Services Representative, Credit Controller Specialist
Bloomberg is hiring a Customer Financial Services Representative, Credit Controller Specialist in São Paulo, Brazil. Level rates it ; you can apply on Bloomberg.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- Level classifies it as a mid-level role.
- Level lists 336 other open roles at Bloomberg.
- The role was posted in the last few days.
AI in this role
What is the role?The Customer Financial Services team is a fast-paced team, playing an integral role within the company. Based in São Paulo, the team is responsible for the whole Latin America and Central America region.
You will be responsible for ensuring the collection of aged receivables, receipt of invoices and timely application of payments.
You will work alongside internal departments to answer client queries and bringing them to a resolution.
You will work alongside our New York billing team to resolve pricing issues and invoice disputes, as well as attend regular team meetings with Sales to build strong working relationships and identify key areas for improvement.
We'll trust you to:
- Maintain positive relationships with our customers by providing excellent service.
- Be accountable for a sizable collections portfolio and meet specific, targeted goals related to the aging of open receivables.
- Be responsible for reconcile payments, process tax certificates, credits, customer refunds and write-offs.
- Collaborate with our internal Sales, Contracts, Installations and Billing Teams to resolve outstanding issues.
- Be proactive and flexible to achieve best results.
You'll need to have:
- Fluent English is mandatory
- Bachelor's degree and equivalent work experience
- Ability to multi-task, trouble-shoot and solve complex problems while utilizing multiple system interfaces and addressing a high volume of work within a fast-paced environment
- Ability to adjust priorities quickly under pressure in order to meet deadlines
- Flexibility within a constantly changing environment
- Exceptional interpersonal skills
- Excellent verbal and written communication skills
- Ability to cooperate and collaborate effectively with team members
- Spanish is a big plus
- Advanced Excel skills
- ERP previous experience mainly SAP
- Appetite to use automation tools and AI functionalities aiming to bring efficiencies
We’d love to see:
- Minimum of 3 years of recent and relevant experience in accounting operations, corporate collections, and/or Accounts Receivable
- Proven ability at successfully managing a large-scale account portfolio
- Previous experience in a customer service or client-facing role
- Knowledge of SAP
- Interest in Finance and/or Accounting
How we rate this
Customer Financial Services Representative, Credit Controller Specialist at Bloomberg rates 35 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
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