LiberisCustomer Operations Executive - European Spanish Speaking
Liberis is hiring a Customer Operations Executive - European Spanish Speaking in London, United Kingdom. Level rates it ; you can apply on Liberis.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include customer operations, pipeline management and b2b finance.
- Level classifies it as a junior role.
- Level lists 17 other open roles at Liberis.
AI in this role
Manage customer funding pipelines and act as the main point of contact for SME financing processes.
Customer Operations sits at the heart of Liberis' funding process. Sitting within the Funding team, you'll own the customer's journey from the moment a deal is submitted by Sales through to funds being released - acting as the customer's main point of contact and the connective tissue between Sales, Underwriting and our funding partners.
This is an excellent opportunity for a graduate or early-career professional to build experience in fintech, SME finance and funding operations within a fast-growing international business.
What you'll do
- Manage a live pipeline of 50–60 customer submissions from initial submission through to funding, tracking each case's status and next steps
- Review submissions coming in from Sales, collecting the required documents from customers and checking them for accuracy and completeness before passing them to Underwriting
- Act as the customer's main point of contact throughout the process, keeping them informed at every stage and answering their questions
- Chase customers to get contracts signed, resolving any queries or hesitations that could delay completion
- Liaise with our funding partners once a contract is signed to apply the agreed split, so the customer can be funded
- Work closely with Sales, Underwriting and Partner teams to keep cases moving and flag blockers early
- Share feedback from customers and partners to help improve our processes
- Native-level European Spanish and fluent English, both written and spoken
- Strong organisational skills and the ability to manage a high-volume, multi-stage pipeline without letting cases slip
- Excellent attention to detail, particularly when reviewing documentation
- Confident, proactive communicator - comfortable chasing customers and partners to keep deals on track
- Interest in fintech, SME finance or financial services
- Organised, adaptable and eager to learn
What happens next?
Think this sounds like the right next move for you? Or if you’re not completely confident that you fit our exact criteria, apply anyway and we can arrange a call to see if the role is fit for you. Humility is a wonderful thing, and we are interested in hearing about what you can add to Liberis!
#LI-CG1
How we rate this
Customer Operations Executive - European Spanish Speaking at Liberis rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where customer operations was part of your work. What did you do?
- Tell me about a project where pipeline management was part of your work. What did you do?
- Tell me about a project where b2b finance was part of your work. What did you do?
- Tell me about a project where communication was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Customer Operations, Pipeline Management, B2b Finance, and Communication. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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