Customer Solutions Consultant – UPS Malmö

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Position Summary

This role is responsible for supply chain consultancy, driving and generating solutions revenue within assigned territories. The individual collaborates closely with UPS Sales Team to identify potential opportunities and explore tailored solutions for prospects. The position requires developing a deep understanding of customers’ operations and business goals and demonstrating how UPS can support and enhance their performance. Using UPS’s strengths in transportation, technology, finance and supply chain design, this role delivers consultative support to help the sales organization improve customers’ processes through valued customizable solutions. The position is to cover the Malmö and outer Malmö area of Sweden so willingness to travel is essential.

UPS transports nearly anything to almost any destination, providing a solid foundation for our ambitious growth targets. Your mission will be to expand our strong industry reputation and help turn these plans into measurable success.

Responsibilities

• Leads meetings (both in-person and virtual) with customers and subject‑matter experts to address implementation issues, review solution adjustments, demonstrate capabilities, gather feedback, and answer questions.
• Build and maintains strong customer relationships to ensure UPS solutions continue to meet expectations.
• Records and communications account activities (e.g., in-person visits, calls, training sessions) to keep the broader account team updated.
• Logs customer interactions in the account management platform to ensure full visibility across the team.
• Delivers both formal and informal training, particularly regarding technology solutions—to keep the sales force knowledgeable about UPS offerings and recent upgrades.

Benefits

• Competitive compensation
• Company car
• Strong opportunities for career advancement through UPS’s “promotion from within” philosophy
• Wellness allowance, Rikskortet
• CBA with Unionen

Qualifications

• Bachelor’s degree or equivalent international qualification in Business, Supply Chain or a related field — preferred
• Experience with Microsoft Office or equivalent tools — preferred
• Strong problem‑solving and time‑management abilities
• Excellent interpersonal skills and a natural ability to exceed expectations
• Drive License B
• Strong English and Swedish skills are mandatory – other languages are preferred

Job details

• Our office is in Malmö.
• Full time, Permanent with 6 months’ probation.
• Applicants should include CV and cover letter in English. You should be eligible to work in Sweden. Expected start date for this position is as soon as possible.
• We will continuously screen resumes therefore we recommend you to apply as soon as possible.

Our Recruitment Approach

UPS is committed to fairness and equal opportunity in all employment practices. Hiring, training, promotions, and compensation are based solely on merit, experience, and job‑related criteria. We do not discriminate based on age, race, religion, sex, disability, sexual orientation, or gender identity.

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.