Customer Technical Program Manager

NVIDIA is hiring a Customer Technical Program Manager in Santa Clara, United States. It pays $200k-$322k a year and Level rates it ; you can apply on NVIDIA.

Level's read on this job

Level rates this role Works on AI ●●●○: the daily work is on AI products, without building the model.
Level classifies it as a senior role.
Level lists 2,700+ other open roles at NVIDIA.

AI in this role

At NVIDIA, we are passionate about parallel and visual computing which is becoming the backbone of Artificial Intelligence computing platform. Our technology is at the heart of the state-of-the-art innovation in video games, autonomous machines, cloud and enterprise computing. NVIDIA’s solutions power the most powerful AI Platforms and High Performance Computers and Cloud Computing Services in the world. And we've only scratched the surface of what we can accomplish when we apply our technology to it. NVIDIA is looking for passionate, hardworking and creative people to continue expanding across the ecosystem partners.

What you'll be doing:

Lead multi-functional teams together with OEM/ODM, network & storage vendors, software partners to deliver next generation of AI Storage Computing Platforms.
Define the strategy and tactics for successfully driving GPU and Storage server solutions and integration of sophisticated hardware and software stacks, from evaluation/proof-of-concept to design/development/qualification/validation, through customer acceptance and start of service.
Lead and improve existing product development by scoping projects, identifying and assembling the core support teams, formally kicking off projects with customers, developing a joint project timeline, supporting the design-in effort by providing technical collateral/tools.
Coordinate and facilitate engineering design reviews, ensuring the implementation of any customer-required features, driving resolution of any blocking issues/bugs, and ensuring timely customer acceptance and production deployment.
Effectively organize and lead complex technical engineering-to-engineering (hardware and software) discussions.
Work closely with engineering, operations, quality, product management, and sales teams to resolve technical and logistical issues, set correct expectations and keep the scope of the projects on a track to successful execution
Regularly communicate the program status and key issues to customer and management.
Identify organizational learning opportunities for continuous improvements.

What we need to see:

BS/MS Computer Science or related field (or equivalent experience)
12+ years relevant work experience required.
Strong Technical Programs Management experience for complex OEM/ODM System Level integration, development and qualification.
Previous experience around SW/HW System Level life cycle, understand key indicators to effectively lead program/project.
Experience on driving execution and coordination between internal teams and external accounts.
Partner with leadership teams to provide dashboards, reports, and insights for critical metrics and managing risks.

NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you!

Your base salary will be determined based on your location, experience, and other objective job-related factors. The expected base salary range for this position is 200,000 USD – 322,000 USD.

You will also be eligible for equity and benefits.

Applications for this job will be accepted at least until November 3, 2026.

This posting is for an existing vacancy.

NVIDIA uses AI tools in its recruiting processes.

NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

How we rate this

Customer Technical Program Manager at NVIDIA rates 63 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Customer Technical Program Manager is an open job at NVIDIA.
Level rates this role AI Level 3 of 4: Works on AI.
The listed salary is $200k-$322k a year.
The role is based in US, CA, Santa Clara.
The job was posted on September 3, 2026.
Seniority: senior.
Applications are handled by NVIDIA. Apply on NVIDIA

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