Level

Amazon

Data Center Manager

Amazon is hiring a Data Center Manager. It pays $78k-$137k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • The posting mentions people management, data center operations and hardware diagnostics among its tools and skills.
  • Level classes it as a lead role.
  • Amazon has 21,000+ other open roles on Level.

AI in this role

Manage data center operations and technical teams maintaining cloud infrastructure for AWS global data center operations.

people-managementdata-center-operationshardware-diagnosticstroubleshooting
Manage a team that maintains cloud infrastructure for global data center operations!
AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States).

Key job responsibilities
The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:

Prioritize and assign trouble tickets to data center technicians and operators

Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations

Developing Career Paths for the employees and making updates in our internal tools.

Recruit and train data technicians to ensure appropriate staffing levels

Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics

Fast learn or act as the subject matter expert across all aspects in data center operations

Ensure all operational KPIs and metrics are being measured and met

Inspire and guide improvement in team process, technology innovation and automation

Manage Large Scale Events (outages) and act as the call leader

Manage and improve the workflows and through-put for data centers operations

Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs

Maintain the on-call schedule coordinating absence and vacations

Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience

This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Essential Requirements:

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Travel frequency will vary based on business needs and operational status of assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

About the team
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

- Experience in professional or military IT-related roles
- 2+ years of people management, or 2+ years of management experience
- 1+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience

Preferred qualifications

- 2+ years of in a management or team lead function experience
- 2+ years of in a data center technology role experience
- Experience conducting interviews and making effective hiring decisions
- Experience in technical writing in a relevant field
- Experience contributing to the definition and implementation of automation opportunities within an operations environment
- Experience working with changing priorities and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, OR, Boardman - 78,400.00 - 137,300.00 USD annually

How we rate this

Data Center Manager at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

People ManagementData Center OperationsHardware DiagnosticsTroubleshooting

Questions you could be asked

  1. Tell me about a project where people management was part of your work. What did you do?
  2. Tell me about a project where data center operations was part of your work. What did you do?
  3. Tell me about a project where hardware diagnostics was part of your work. What did you do?
  4. Tell me about a project where troubleshooting was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: People Management, Data Center Operations, Hardware Diagnostics, and Troubleshooting. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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