Data Center Operations FTC, AWS Infrastructure Operations

Amazon is hiring a Data Center Operations FTC, AWS Infrastructure Operations. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions Linux, Xen and data center operations among its tools and skills.
Level classes it as a mid-level role.
Amazon has 21,000+ other open roles on Level.

AI in this role

Maintain and troubleshoot AWS data center Linux servers, network hardware, and physical infrastructure.

linuxxen

data-center-operationshardware-troubleshootingsystem-administration

Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure.

We are looking for skilled Data Center Linux & Hardware Engineers with a passion for technology to help us expand our Cloud to the next level.
Amazon Web Services (AWS) offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner.
We continue to expand our Data Centers in every region. This requires talented people to build & manage. We hope it is you!

At Amazon, career progression is part of our environment. We want you to progress. If your career path is in Systems, Network or Database Engineering, Software Development or maybe AWS Support, Technical Operations or perhaps Project Management, we will create a development plan to enable you to succeed reaching those goals. This begins on Day One!
Come and work for the world’s most Customer Centric Company.

The Opportunity: Data Center Linux & Hardware Engineer

This role is a unique opportunity to work in some of the most data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region.

A Data Center Linux & Hardware Engineer may be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others).

There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:

Problem Solving:
- Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include:
- Escalation point and technical troubleshooter for all Systems and Network hardware problems
- Deep diving into Linux server issues
- XEN service virtualization troubleshooting

Technical:
- Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical
- Remediation of physical layer outages, both

Systems & Network
- Remediation or recovery of physical power issues on racks
- Participate in Data Center power & cooling events
Operations:
- Meet 24x7 On-Call requirements and response during shift rotations.
- Install & configure racks of hosts in line with internal SLAs
- Triage & resolve trouble tickets for all devices in your region
- Data Center point of contact for all High Severity issues
- Physical replacement of server and network device parts
- Ensure correct rotation of parts & spares
- Help define metrics to increase our customer uptime
- Enforcing Amazons Security Best Practices
- Interact with third party vendors & contractors
- Contribute ideas to improve operational efficiency
- Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs

Project Management:
- Participate in and deliver on a number of high impact small to mid-scale projects
- Participate in team meetings for metric analysis and project status updates
- Help build the world’s largest Cloud infrastructure

Mentoring:
- Share knowledge and help educate less technical staff on the best practices related to all service owner issues

Hiring:
- Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews

This position is for a 6 month fixed term hire with a possibility to become a full time role.

#auta-sg #auta-asean

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

- Understanding of Linux/Unix Administration
- Server Hardware Troubleshooting experience
- Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID
- Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies
- Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers
- Strong Communication Skills
- Passionate about IT infrastructure and hardware!

Preferred qualifications

- Remote Access: Console routers, IPMI, BMC
- Network Equipment Installation and Configuration
- Cisco IOS, NX-OS, JunOS
- Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity
- Data Center Operations: Inventory Management, Hot/Cold Aisles, Security
- Experience with Excel and the ability to manipulate data and create necessary charts and diagrams
- Participated in Project Management
- Experience or Knowledge of AWS products: EC2, EBS, S3 etc.
- Scripting: Bash, Python, Perl, Ruby (or programming languages)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Data Center Operations FTC, AWS Infrastructure Operations at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Data Center Operations FTC, AWS Infrastructure Operations is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in MY, Kuala Lampur.
The job was posted on August 26, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Data Center OperationsHardware TroubleshootingSystem AdministrationLinuxXen

Questions you could be asked

Tell me about a project where data center operations was part of your work. What did you do?
Tell me about a project where hardware troubleshooting was part of your work. What did you do?
Tell me about a project where system administration was part of your work. What did you do?
What's a project where you used Linux hands-on?
Walk me through how you've used Xen in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Data Center Operations, Hardware Troubleshooting, System Administration, Linux, and Xen. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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