Data Center Operations Technician IV

Amazon is hiring a Data Center Operations Technician IV. It pays $31-$54/hr and Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions Hardware Troubleshooting, Inventory Management and hardware deployment among its tools and skills.
Level classes it as a senior role.
Amazon has 21,000+ other open roles on Level.
Posted in the last few days.

AI in this role

Perform hands-on installation, maintenance, and troubleshooting of data center IT infrastructure.

hardware-troubleshootinginventory-management

hardware-deploymentinfrastructure-maintenanceroot-cause-analysismentoring

Amazon is looking for a Data Center Operations Technician IV to join our growing team. You will perform hands-on work across the full lifecycle of data center IT infrastructure — installing, maintaining, troubleshooting, and decommissioning the servers, racks, and cabling that our customers depend on every day. Your technical judgment and ability to execute procedures safely and accurately will directly impact customer capacity and service reliability.

As a DCO Tech 4, you will work with minimal supervision across multiple data center domains, drive process improvements that scale across sites, and serve as an escalation point for junior team members. If you are a self-starter who thrives in a fast-paced, physical environment and wants to grow your technical leadership skills, we want to hear from you.

Key job responsibilities
- Perform procedures on data center IT infrastructure including rack installation and decommission, server deployment, component replacement, repair work, media destruction, audits, and inventory management.
- Troubleshoot and resolve hardware and systems issues by gathering data, conducting root cause analysis, documenting findings, and implementing or escalating solutions.
- Review and analyze workflows for optimization opportunities, identify errors, and create or update local and regional procedures to improve team throughput.
- Coordinate with operations engineers, network technicians, and capacity planning teams to execute projects and remove blockers across sites.
- Mentor and coach junior technicians, provide technical feedback, and act as a first point of escalation during emergent events.

A day in the life
You will start your shift by reviewing tickets in the workflow management system and prioritizing tasks for the day. From there you might rack and cable new server hardware, replace a failed component, or work alongside a network technician to troubleshoot a connectivity issue. Between hands-on tasks you will update documentation, flag process gaps to your manager, and check in with a newer teammate who is learning a repair procedure. When an emergent event comes in, you will respond promptly, follow established runbooks, and escalate to senior technicians or support teams when needed.

About the team
Our Data Center Operations team is responsible for the physical IT infrastructure that powers Amazon's services. We handle equipment installation, maintenance, decommission, and inventory management across multiple sites, and we continuously improve the procedures that keep our operations running safely and efficiently. We work closely with operations engineers, network teams, and capacity planners to deliver customer capacity on schedule. We are building an inclusive team where technicians at every level learn from one another and have a clear path to advance their careers.

Basic qualifications

- 2+ years of computer/server hardware troubleshooting experience, or experience related IT
- 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience
- Work flexible schedule including weekends, nights, and holidays

Preferred qualifications

- Knowledge of network design, protocols and troubleshooting
- Knowledge of Linux/Unix Administration
- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles
- Experience in a data center or other critical environment
- Experience training and onboarding of new team members

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, OH, PLAIN CITY - 30.91 - 54.18 USD hourly

How we rate this

Data Center Operations Technician IV at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Data Center Operations Technician IV is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The listed pay is $31-$54/hr.
The role is based in US, OH, Plain City.
The job was posted on October 23, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Hardware DeploymentInfrastructure MaintenanceRoot Cause AnalysisMentoringHardware TroubleshootingInventory Management

Questions you could be asked

Tell me about a project where hardware deployment was part of your work. What did you do?
Tell me about a project where infrastructure maintenance was part of your work. What did you do?
Tell me about a project where root cause analysis was part of your work. What did you do?
Tell me about a project where mentoring was part of your work. What did you do?
Walk me through how you've used Hardware Troubleshooting in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Hardware Deployment, Infrastructure Maintenance, Root Cause Analysis, Mentoring, and Hardware Troubleshooting. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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