Level

Amazon

Data Center Technician , Data Center Operations (DCO)

Amazon is hiring a Data Center Technician , Data Center Operations (DCO) in Mumbai, India. Level rates it ; you can apply on Amazon.

Level's read on this job

  • Little AI ●○○○ is how Level rates this role: aI is not part of the work.
  • Tools and skills the posting cites include Linux, hardware troubleshooting and server infrastructure.
  • Level classifies it as a mid-level role.
  • Level lists 21,000+ other open roles at Amazon.

AI in this role

Maintain and troubleshoot Linux-based server infrastructures and network hardware within AWS data centers.

linux
hardware-troubleshootingserver-infrastructurenetwork-administrationsystem-monitoringdisaster-recovery
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.


Key job responsibilities

Design, implement, and maintain Linux-based server infrastructures with a focus on reliability and scalability.
Perform comprehensive system monitoring, diagnostics, and performance optimization
Configure and manage network hardware, including switches, routers, and complex cabling systems
Develop and maintain robust backup and disaster recovery strategies.
Collaborate with cross-functional teams to ensure seamless technological integration.


A day in the life
As Data Centre Operations Engineer, you will be the primary point of contact for internal customers. There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:
• You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis.
• You will maintain a high level of system reliability and availability.
• You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
• You will share knowledge and help train less technical staff on the best practices related to all service owner issues
• You will contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews

About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.


Basic qualifications

- Experience with computer hardware troubleshooting and repair
- Experience in computer networking
- Bachelor's degree in Information Technology, Computer Science, or a related field

Preferred qualifications

- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Data Center Technician , Data Center Operations (DCO) at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Hardware TroubleshootingServer InfrastructureNetwork AdministrationSystem MonitoringDisaster RecoveryLinux

Questions you could be asked

  1. Tell me about a project where hardware troubleshooting was part of your work. What did you do?
  2. Tell me about a project where server infrastructure was part of your work. What did you do?
  3. Tell me about a project where network administration was part of your work. What did you do?
  4. Tell me about a project where system monitoring was part of your work. What did you do?
  5. Tell me about a project where disaster recovery was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Hardware Troubleshooting, Server Infrastructure, Network Administration, System Monitoring, and Disaster Recovery. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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