Data Infrastructure & MI Senior Manager

Join us as a Data Infrastructure & MI Senior Manager and play a pivotal role in shaping how data drives decision-making across our unsecured lending business. Leading a specialist analytics team, you'll ensure high quality, reliable data and reporting while providing the insights that help colleagues understand performance, manage risk and deliver better outcomes for customers. This is an exciting opportunity to influence the future of data and reporting, working at the heart of a business that values innovation, accuracy and continuous improvement.

You'll help define how data is structured, accessed and used to support reporting, customer analysis and business insight. From developing new data sources and introducing automation to improving reporting capabilities and adopting new technologies, you'll help transform the way information is delivered across the organisation. We're looking for an experienced leader with a strong background in analytics, data, reporting or credit risk, excellent technical expertise across tools such as SQL, SAS, Python and Power BI, and a proven ability to turn complex data into meaningful insights for senior stakeholders.

Alongside your technical and strategic impact, you'll play a key leadership role across wider business change, championing strong data governance, controls and regulatory compliance. You'll lead and develop a high performing team of analysts and specialists, fostering an inclusive and collaborative culture while representing analytics at senior leadership level. If you're passionate about using data to drive change, develop talented teams and influence business strategy, we'd love to hear from you.

We are happy to consider flexible working approaches to help you perform at your best.

This is a 24-month Fixed Term Contract opportunity. 

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works. 

Virgin Money is now part of Nationwide

Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.

You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

In this role, you'll lead a team responsible for delivering accurate, timely and impactful data and reporting that helps drive business performance. Working closely with leaders and specialists across the organisation, you'll translate complex data into clear insights and actionable recommendations, ensuring colleagues have the information they need to make confident, informed decisions. No two days are the same, as you'll balance strategic priorities, evolving business needs and opportunities to enhance the way data is used across the function.

You'll play a key role in shaping the team's focus, reviewing risks, priorities and upcoming changes to ensure effort is directed towards the areas that deliver the greatest value. Alongside this, you'll support and develop your team, providing coaching, guidance and leadership while encouraging innovative thinking and continuous improvement. By driving automation, enhancing reporting tools and helping colleagues solve complex challenges, you'll create an environment where both people and insights can thrive.

About you

We're looking for an experienced data and analytics leader who combines strong technical expertise with the ability to influence strategy, drive change and develop high-performing teams. You'll be comfortable working with senior stakeholders, translating complex data into meaningful business insights, and leading initiatives that enhance reporting, data management and decision-making capabilities.

As a minimum you’ll have:

• Significant experience leading analytics, data, reporting, management information or credit risk teams

• Proven track record of delivering high-quality reporting, insight and management information that supports business performance and strategic decision-making

• Strong technical capability with tools and programming languages such as SQL, SAS, Python, Power BI, Excel Power Pivot and VBA

• Experience designing, building or enhancing data marts, database structures, automated reporting solutions and data management processes

• Demonstrable knowledge of consumer lending, credit cards or unsecured lending, including data governance and regulatory requirements

• Proven ability to communicate complex data and insights clearly to senior stakeholders, influencing decisions through effective presentations and reporting

• Experience leading change initiatives, managing competing priorities and developing high-performing teams within a fast-paced environment

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 30 days holiday, pro rata

• Private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. 

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy.

If you want to find out more about using AI in our recruitment process, please read more here.

Disability Confident

We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level.  

That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support.  

Apply safely with Nationwide

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