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AmazonPosted 2d ago
L1
DataCenter Technician , DCO
DataCenter Technician , DCO at Amazon scores 0 out of 100 on AI centrality, which makes it a Level 1 role on this board.
FR, Parismidfull-time
AI in this role
Data Center Technician needed to maintain, troubleshoot, and support large-scale AWS cloud infrastructure and hardware.
hardware-troubleshootingdata-center-operationssystem-administration
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure.We are looking for skilled Data Center Technician with a passion for technology to help us expand our Cloud to the next level.
Amazon data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region.
The Datacenter Technician may be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, etc..) and external customers (Hardware Vendors, Contractors, Service Providers among others).
Amazon Web Services (AWS) offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner. At Amazon, career progression is part of our environment. We want you to progress. If your career path is in Systems, Network or Database Engineering, Software Development or maybe AWS Support, Technical Operations or perhaps Project Management, we will create a development plan to enable you to succeed reaching those goals. This begins on Day One! Come and work for the world’s most Customer Centric Company.
Key job responsibilities
Problem Solving:
• Maintain high system reliability by prioritizing and resolving trouble tickets efficiently, serving as an escalation point and technical troubleshooter for systems and network hardware problems.
• Investigate and resolve complex Linux server issues.
• Troubleshoot XEN service virtualization problems.
Technical:
• Troubleshoot technical issues across systems, networking, and power/mechanical domains.
• Remediate physical layer outages in systems and networks, including power-related problems.
• Participate in data center power and cooling events.
Operations:
• Work rotating shifts to meet 24/7 on-call requirements.
• Install and configure server racks per internal SLAs.
• Triage and resolve trouble tickets for all devices in the assigned region.
• Act as the data center point of contact for high-severity issues.
• Replace server and network device parts as needed.
• Ensure correct rotation of spare parts.
• Contribute to uptime improvement metrics.
• Enforce Amazon's security best practices.
• Interact with third-party vendors, contractors, and remote hands/eyes.
Project Management:
• Participate in and deliver high-impact small to mid-scale projects.
• Attend team meetings for metric analysis and project status updates.
• Contribute to building the world's largest cloud infrastructure.
Mentoring:
• Share knowledge and educate less technical staff on best practices.
Please apply with your updated CV in English.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic qualifications
- Maintain high system reliability by prioritizing and resolving trouble tickets efficiently, serving as an escalation point and technical troubleshooter for systems and network hardware problems.
- Investigate and resolve complex Linux server issues.
- Install and configure server racks per internal SLAs.
- Triage and resolve trouble tickets for all devices in the assigned region.
Preferred qualifications
- Participate in and deliver high-impact small to mid-scale projects
Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Hardware TroubleshootingData Center OperationsSystem Administration
Questions you could be asked
- Tell me about a project where hardware troubleshooting was part of your work. What did you do?
- Tell me about a project where data center operations was part of your work. What did you do?
- Tell me about a project where system administration was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Hardware Troubleshooting, Data Center Operations, and System Administration. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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