Senior ProServe Account Executive (PAE) - Retail/CPG and Pan-Amazon Growth, AWS Professional Services

Amazon is hiring a Senior ProServe Account Executive (PAE) - Retail/CPG and Pan-Amazon Growth, AWS Professional Services in Geneva, Switzerland. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include AWS, CRM and sales.
Level classifies it as a senior role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Senior Account Executive driving cloud and AI professional services sales and business development for AWS.

AWSCRM

salesbusiness-developmentcloud-computing

The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, AI/Generative AI, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud Architects, Engagement Managers, Delivery Consultants and Pan-Amazon teams to drive customer success and business growth. As ProServe’s customer facing relationship owner you’ll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW’s. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.
Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, Pan-Amazon growth, and customer satisfaction (CSAT).
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities
As an experienced services sales professional, you will be responsible for:
Leading business development efforts by engaging customers and driving high-value engagements
Collaborating with Amazon Global Sales (AGS), Pan-Amazon BD (SBD) representatives to ensure a coordinated approach for key accounts
Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery.
Advocating for customers while balancing Pan-Amazon and AWS business objectives

A day in the life
We're seeking a pioneering ProServe Account Executive to help establish and grow our new Retail/Consumer Goods Industry Business Unit (IBU). This is a unique opportunity to shape the future of our retail sector and Pan-Amazon services at AWS .

The ideal candidate will combine entrepreneurial spirit with proven experience in developing new market opportunities. Your industry knowledge and ability to navigate complex transformations will be crucial in building our global team and service offerings from the ground up.

This role with collaborate with other Amazon BU's and bring operational excellence and Amazon AI solutions to accelerate our customers growth.

About the team
This team is small, high trust, and operates with startup intensity inside Amazon's scale. We support the top RCG customers globally — unique market makers in their space. You will be partnered with domain experts who have built production-proven solutions connecting Amazon business units to enterprise customers. The team has direct engagement at the most senior levels of AWS and Amazon. We value people who move fast, think globally, and earn trust by making everyone around them more effective.

Basic qualifications

- 5+ years of experience in professional services sales and 3+ years of experience in retail or consumer package goods business development.
- Experience with sales targets, business development, and driving customer satisfaction.
- Experience with cloud technologies and IT strategies.
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience.

Preferred qualifications

- Excellent communication, presentation, and negotiation skills. Strong storytelling and active listening abilities.
- Experience selling AI/ML and Generative AI technologies to Retail/CPG customers.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Senior ProServe Account Executive (PAE) - Retail/CPG and Pan-Amazon Growth, AWS Professional Services at Amazon rates 25 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior ProServe Account Executive (PAE) - Retail/CPG and Pan-Amazon Growth, AWS Professional Services is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CH, Geneva.
The job was posted on September 24, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

SalesBusiness DevelopmentCloud ComputingAWSCRM

Also common in sales jobs at this level

AI agents Azure Google Cloud Machine learning SQL LLM

Pay

Typical sales job: $140k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where sales was part of your work. What did you do?
Tell me about a project where business development was part of your work. What did you do?
Tell me about a project where cloud computing was part of your work. What did you do?
What's a project where you used AWS hands-on?
Walk me through how you've used CRM in your day-to-day work.

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List these exact terms on your resume: Sales, Business Development, Cloud Computing, AWS, and CRM. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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