Johnson & JohnsonDeliver Americas Partner Management Supervisor, MedTech Supply Chain
Johnson & Johnson is hiring a Deliver Americas Partner Management Supervisor, MedTech Supply Chain. It pays $94k-$152k a year and Level rates it ; you can apply on Johnson & Johnson.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- The posting mentions supply chain, logistics and partner management among its tools and skills.
- Level classes it as a mid-level role.
- Johnson & Johnson has 1,900+ other open roles on Level.
AI in this role
Johnson & Johnson MedTech is seeking a Partner Management Supervisor to support external logistics governance and operations.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Supply Chain DeliverJob Sub Function:
Deliver ExcellenceJob Category:
ProfessionalAll Job Posting Locations:
Raritan, New Jersey, United States of AmericaJob Description:
Johnson & Johnson MedTech – Supply Chain is recruiting for a Deliver Americas Partner Management Supervisor, MedTech Supply Chain, this hybrid Position is located in Raritan, NJ.
About MedTech
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your work will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
Overview:
The Deliver Americas Partner Management Supervisor supports the execution of the regional governance model for external logistics partners across North America, including 3PLs, carriers, and other logistics providers.
This role focuses on driving consistent operational routines, monitoring partner performance, and supporting issue resolution and continuous improvement activities across the network. The Supervisor works closely with Site Operations, Procurement, Quality, and Finance to ensure that partner performance aligns with service, cost, and compliance expectations.
The role is part of the Americas Regional Operations Platform and supports the Partner Operations capability by ensuring day-to-day governance, performance tracking, and execution discipline.
Key Responsibilities:
Partner Governance & Operating Model Support
- Support the implementation of the Americas partner governance framework, including meeting cadence, escalation routines, and performance tracking.
- Ensure consistent application of partner management standards across sites while respecting local requirements.
- Coordinate governance forums (e.g., MBRs/QBRs preparation, action tracking, follow-ups).
- Reinforce clarity of roles and ways of working across Site Operations, Procurement, Quality, and other stakeholders.
Contract Execution & Operational Discipline
- Support translation of contractual commitments into operational routines and performance metrics.
- Track and validate partner performance against contractual KPIs and service expectations.
- Assist in monitoring gainshare/painshare, service credits, and productivity commitments in collaboration with Finance and Procurement.
- Provide operational input and data for contract reviews, renewals, and performance discussions.
Partner Performance Management
- Track partner performance using established KPIs, dashboards, and scorecards.
- Identify performance gaps in service, cost, quality, or compliance and escalate as needed.
- Support the development and follow-up of corrective and preventive action plans.
- Ensure data accuracy and consistency for performance reporting.
Continuous Improvement & Productivity
- Support identification and tracking of productivity and improvement opportunities within partner operations.
- Monitor execution of agreed improvement initiatives (e.g., cost savings, process improvements, service enhancements).
- Partner with Site Operations and Continuous Improvement teams to follow up on execution and results.
- Share best practices and lessons learned across sites.
Partner Transitions & Operational Support
- Support execution of partner onboarding, offboarding, and transitions at site or regional level.
- Help ensure transition plans include operational readiness, training, and risk mitigation.
- Track stabilization activities post-transition and escalate risks or issues.
- Coordinate with cross-functional teams to ensure smooth execution.
Stakeholder Coordination
- Act as a key point of coordination between Site Operations and regional teams for partner-related topics.
- Maintain regular communication with internal stakeholders and support alignment across functions.
- Escalate risks, issues, and performance concerns in a timely and structured manner.
- Build collaborative working relationships with external partners to support day-to-day operations.
Qualifications & Experience:
Required
- Bachelor’s degree in Supply Chain, Business, Engineering, or related field
- Experience in logistics, operations, or supplier/partner management
- Experience working with 3PLs or external service providers
- Understanding of operational KPIs and performance tracking
Preferred / Plus
- Experience in North America operations
- Experience in regulated industries (medical devices, pharma, healthcare)
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
#LI-Hybrid
Required Skills:
Preferred Skills:
Analytical Reasoning, Coaching, Communication, Data Reporting, Demand Forecasting, Distribution Management, Distribution Resource Planning (DRP), Lean Supply Chain Management, Operational Excellence, Order Management, Organizing, Problem Solving, Process Oriented, Procurement Policies, Quality Assurance (QA), Standard Operating Procedure (SOP), Strategic Supply Chain Management, Supply Chain
The anticipated base pay range for this position is :
$94,000.00 - $151,800.00Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
How we rate this
Deliver Americas Partner Management Supervisor, MedTech Supply Chain at Johnson & Johnson rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where supply chain was part of your work. What did you do?
- Tell me about a project where logistics was part of your work. What did you do?
- Tell me about a project where partner management was part of your work. What did you do?
- Tell me about a project where vendor management was part of your work. What did you do?
- Tell me about a project where governance was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Supply Chain, Logistics, Partner Management, Vendor Management, and Governance. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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