Delivery Partner Manager, Account Manager, MEU Delivery Partner Management

Amazon is hiring a Delivery Partner Manager, Account Manager, MEU Delivery Partner Management. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this sales role Uses AI ●●○○: an ordinary role that requires AI tools.
The posting mentions Generative AI, account management and stakeholder management among its tools and skills.
Level classes it as a senior role.
Amazon has 22,000+ other open roles on Level.
Posted in the last few days.

AI in this role

Manage delivery partner relationships and accounts, leveraging generative AI to augment insights and productivity.

generative-ai

account-managementstakeholder-managementdata-analysislogistics

Our last-mile delivery partners are crucial to our service, and we work closely with them to make sure deliveries large and small get to where they need to be. As a Senior Delivery Partner Manager, you’ll make sure we have the best relationship possible with our partners. You’ll build connections, help them put processes in place for efficient delivery, and smooth out any issues they experience, all with the aim of creating a partnership that’s successful for many years.

Key job responsibilities
- Manage a portfolio of customer accounts by analyzing performance data and key performance indicators, segmenting and prioritizing accounts, and developing plans with clear, measurable success criteria that align with shared goals.
- Build and maintain trusted relationships with stakeholders—both internal and external—by understanding their priorities, aligning on strategies, and providing tailored recommendations that improve the account and customer experience.
- Audit, monitor, and review business performance across your accounts, proactively identifying risks and opportunities while adjusting project plans to keep outcomes on track.
- Educate accounts on available tools, processes, and resources, and leverage generative artificial intelligence and other technologies to augment productivity and the quality of your insights.
- Collaborate with partner teams to clear blockers, drive timely decisions, and suggest process improvements that strengthen operational excellence across the organization.

A day in the life
You’ll be based at one of our sites. Being on site allows you to stay close to every part of the delivery process and means you have visibility of everything to guide our logistics partners. You’ll look after all elements of our partner relationships, from getting the contracts in place to keeping track of performance.

This role requires regular travel (minimum once per week) across your portfolio of delivery stations, primarily by train and rental car, with all travel expenses fully reimbursed.

About the team
We belong to the international DSP Team and as Delivery Partner Managers own the relationship with our Delivery Service Providers in MEU (DE/AT/NL). We operate in a collaborative, fast-paced environment where every team member contributes ideas that shape how we serve our customers. As we continue to expand, we are focused on raising the bar for the account experience and building scalable practices that benefit customers across our portfolio. If you are excited about making a tangible difference for businesses while growing your own career at Amazon, we would love to hear from you.

Basic qualifications

- Bachelor's degree, or Master's degree
- Experience in program management, logistics, operations, supply chain, transportation, or a related field
- Experience in data analysis and extracting insights to make data-backed business decisions
- Speak, write, and read fluently in German
- Speak, write, and read fluently in English

Preferred qualifications

- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
- Experience working with vendors or partners
- Experience managing contingent workforce in a business with peak season
- Experience using AI-assisted development tools in academic or professional settings

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Delivery Partner Manager, Account Manager, MEU Delivery Partner Management at Amazon rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Delivery Partner Manager, Account Manager, MEU Delivery Partner Management is an open job at Amazon.
Level rates this role AI Level 2 of 4: Uses AI.
The role is based in DE, HE, Raunheim.
The job was posted on October 21, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Account ManagementStakeholder ManagementData AnalysisLogisticsGenerative AI

Also common in sales jobs at this level

AI agents Generative AI AWS Machine learning LLM SQL

Pay

Typical sales job: $140k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where account management was part of your work. What did you do?
Tell me about a project where stakeholder management was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?
Walk me through how you've used Generative AI in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Account Management, Stakeholder Management, Data Analysis, Logistics, and Generative AI. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

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