Director, Go-to-Market Merchant Cloud

Mastercard is hiring a Director, Go-to-Market Merchant Cloud in New York, United States. Level rates it ; you can apply on Mastercard.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions go to market, sales enablement and product commercialization among its tools and skills.
Level classes it as a lead role.
Mastercard has 1,000+ other open roles on Level.

AI in this role

Drive go-to-market strategy, commercialization, and sales enablement for Mastercard's Merchant Cloud acceptance platform.

go-to-marketsales-enablementproduct-commercializationpayment-systemscross-functional-leadership

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Merchant Cloud Commercialization Key Account

About Mastercard
Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data, and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.

Role Overview
Mastercard’s Global Acceptance + Merchant Solutions team is on a mission to make Mastercard the best way to pay everywhere. With our powerful suite of acceptance products, like Merchant Cloud we are working on shaping the payment experiences of the future.
In partnership with regional teams and cross-functional partners around the globe, Global Acceptance + Merchant Solutions works to expand merchant acceptance and help merchants and acquirers grow their businesses through Acceptance solutions and programs. At its essence, building acceptance is about driving the secular shift from cash to electronic payments, with the promise of giving consumers the best payment experience – one that’s fast, convenient and secure.

As the payments ecosystem continues to evolve and new players reshape the market, we are seeking a Director to accelerate revenue growth through the execution of the go-to-market strategy for Mastercard Merchant Cloud. Merchant Cloud is our next-generation acceptance platform that unifies services, enables seamless omnichannel experiences, and helps partners deepen merchant relationships. This role will work closely with a strategic partner in North America to drive joint growth, leading sales enablement, commercialization, and market activation efforts that expand the reach and adoption of our collective value proposition.
This is a high-impact, role that requires cross-functional collaboration, a full-cycle sales approach, complemented by product management responsibilities to accelerate adoption of Mastercard’s Merchant Cloud solutions.

Key Responsibilities:
• Account Leadership: Manage and grow a key relationship with our strategic acquiring partner in North America.
• Strategic Growth: Drive revenue through selling the bundled value proposition though Merchant Cloud with a focus on value-added services growth
• Execution Excellence: Collaborate with country & regional teams, and client-facing teams to identify opportunities, submit business cases, and develop sales materials
• Bundle Value Proposition scaling : Develop and maintain a robust sales pipeline, leveraging data-driven insights to prioritize high-impact opportunities.
• Global Product Commercialization Operations: Define, operationalize, and maintain standards and systems to enable go-to-market and scale for emerging and new products and service
• Sales Enablement: Create, and execute education and training to support awareness of Mastercard Merchant Cloud strategy, capabilities, and expand fluency across the enterprise to drive growth
• Cross-Functional Alignment: Partner with stakeholders across Global Acceptance + Merchant Solutions, Marketing, Sales and Services to ensure seamless execution and support.

All About You
• In-depth understanding and prior experience in the payments industry and strong understanding of relevant market trends.
• Strong knowledge and experience in Acquiring and Gateway ecosystem
• Prior experience in driving the adoption of solutions for digital commerce solutions
• A results-oriented leader able to drive results and with proven experience in developing go-to-market strategies of new and innovative products and end-to-end product strategy and delivery of scalable solutions.
• Entrepreneurial and commercial mindset able to adjust to changing demands of market, customers, internal strategies and build partnerships across the organization.
• Excellent communications and influencing skillset to articulate the value of change and new strategies to the overall business goals.
• Ability to lead cross-function and multi-location teams.
• Organizational savviness to navigate a highly matrixed organization and resilience to thrive in high pressure goal-oriented environment.
• Bachelor’s degree. MBA preferred.
• English is mandatory.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Purchase, New York: $179,000 - $305,000 USD

How we rate this

Director, Go-to-Market Merchant Cloud at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Director, Go-to-Market Merchant Cloud is an open job at Mastercard.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Purchase, New York.
The job was posted on September 18, 2026.
Seniority: lead.
Applications are handled by Mastercard. Apply on Mastercard

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Skills and AI tools this role asks for

Go To MarketSales EnablementProduct CommercializationPayment SystemsCross Functional Leadership

Questions you could be asked

Tell me about a project where go to market was part of your work. What did you do?
Tell me about a project where sales enablement was part of your work. What did you do?
Tell me about a project where product commercialization was part of your work. What did you do?
Tell me about a project where payment systems was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?

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List these exact terms on your resume: Go To Market, Sales Enablement, Product Commercialization, Payment Systems, and Cross Functional Leadership. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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