Director, Head of Client Solutions, Europe

Ripple is hiring a Director, Head of Client Solutions, Europe in London, United Kingdom. Level rates it ; you can apply on Ripple.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Level classes it as an executive role.
Ripple has 114 other open roles on Level.
Posted in the last few days.

AI in this role

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

Ripple is growing, and we're looking to hire an experienced Client Solutions leader based in London. This is an outstanding opportunity to work with different departments like product, engineering and integration, to deliver enterprise solutions. The ideal candidate lives and breathes customer centricity, is a problem solver and has a passion for the digital asset industry.

WHAT YOU’LL DO:

Act as a player coach, leading a small but mighty client solutions team in Europe.
Demonstrate extensive knowledge of Ripple products, including Custody, Stablecoin, Payments and Trading, effectively communicating the value propositions to Banks, Financial Institutions, and Crypto-Natives.
Collect business requirements, define scope, build designs and specifications.
Work with clients to understand where and how technology can assist them in meeting their objectives.
Own end-to-end RFx process on behalf of customer engagements.
Work closely with clients and internal teams to construct solution designs, cost estimates, and implementation plans spanning all systems involved.
Field queries, acting as the single point of contact for the new system, for both the client and internal teams for future designs, improvements, and strategic direction.
Own the product feedback loop from customer engagements.

WHAT YOU'LL BRING:

Bachelor’s degree or equivalent experience preferred.
Experience leading Client solutions teams in Financial Services, Payments or Digital assets.
10 years working experience in either a pre-sales position within a Fintech or Digital Assets company.
Possessing strong technical competence with a natural curiosity and willingness to delve into complex technologies.
Confident and concise communication with excellent presentation skills.
A demonstrable passion for Blockchain and the Crypto industry, whether professional or personal.
An analytical approach that intuitively connects the dots.
A proactive, self-starter approach with an interest and knowledge in Banking, Financial Services, or Fintech and crypto.
Out-of-the-box thinker, client advocate, and a doer.
Ability to work with Webhooks, REST APIs, and perform basic scripting tasks.
Knowledge and experience working with industry data standards (e.g., ACH, SWIFT, SEPA) is a plus.

WHO WE ARE:

Do Your Best Work

The opportunity to build in a fast-paced start-up environment with experienced industry leaders
A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

Competitive salary, bonuses, and equity
Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
Employee giving match
Mobile phone stipend

Take Care of Yourself

R&R days so you can rest and recharge
Generous wellness reimbursement and weekly onsite & virtual programming
Generous vacation policy - work with your manager to take time off when you need it
Industry-leading parental leave policies. Family planning benefits.
Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees.

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
Please find our California, UK/EU, Singapore, DIFC, ADGM, Australia, and Switzerland Applicant Privacy Notice for reference.

How we rate this

Director, Head of Client Solutions, Europe at Ripple rates 35 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.