Director, IT Business Partner and Product Manager

Location: Gaithersburg, MD, we can also consider candidates from Tarzana, CA

Introduction to Role

Are you ready to shape the digital products that enable clinical operations teams to deliver cell therapies to patients? In this pivotal, dual role based in Tarzana, CA, you will connect strategic priorities with technology execution to create tools that clinicians and treatment centers trust.

As the senior IT Business Partner, you will build strong relationships with Clinical Operations leaders, understand their workflows and constraints, and translate needs into pragmatic digital solutions. As Product Manager, you will own the vision, roadmap and backlog for the products that power cell therapy delivery, spanning Cell Orchestration, the Treatment Center Portal and Order Case Management, working hands-on with engineering teams in the US and India and with contractor partners.

You will operate with a holistic mindset, linking future technology trends and data insights to real-world clinical processes and patient experiences. Can you see yourself steering a roadmap that improves patient scheduling, site readiness and adoption, while driving measurable value for the business?

Accountabilities

• Business Partnership: Serve as the senior IT partner for Clinical Operations, developing a deep understanding of processes and goals, maintaining a clear shared view of priorities, and influencing decisions that unlock patient and business impact.
• Strategy to Solution: Translate complex operational needs into clear requirements and robust digital solutions. Shape business cases, recommend build/buy/reuse options, and secure alignment and funding to deliver outcomes.
• Product Ownership: Own the product vision, roadmap, backlog and release plan for Cell Orchestration, the Treatment Center Portal, Order Case Management and related capabilities, ensuring the products solve real problems end to end.
• Prioritization and Delivery: Set priorities with business stakeholders and engineering. Partner with architects and delivery teams to release high-quality features on time and within budget, continuously improving speed and reliability.
• Experience Advocacy: Represent the voice of treatment centers, clinical site staff and patients in product decisions. Use feedback, usage data and adoption metrics to refine user journeys and remove friction.
• Value and Metrics: Define success measures for each product, track adoption and outcomes, and report value delivered to business and IT leadership, using data to guide investment and iteration.
• Change and Adoption: Plan and execute communication, training and support so new products and releases land smoothly with clinical operations users and treatment centers, accelerating time to value.
• Cross-Team Collaboration: Work closely with adjacent product areas such as Slot Management, Command Center and Global Supply Chain, and with Enterprise Architecture and Data and Insights, to ensure solutions fit together across the patient journey.
• Compliance and Quality: Ensure products meet validation, data integrity, privacy and cybersecurity requirements for regulated clinical and patient-related processes, building trust through rigorous quality.
• Partner Management: Lead contractor and system integration partners to agreed outcomes, quality and cost, fostering transparent ways of working and continuous improvement.

Essential Skills/Experience

• Bachelor’s degree in Computer Science, Information Systems, Engineering, a life science, or a related field.
• 12+ years of experience in IT or digital delivery, including significant experience as a business partner, product manager or product owner.
• Experience supporting clinical operations, clinical supply, or a similar regulated life sciences function.
• Proven ability to build trusted relationships with senior business stakeholders and to turn their needs into prioritized digital solutions.
• Strong product management skills: roadmaps, backlog management, user stories, release planning and measuring product value.
• Experience working with agile engineering teams, including distributed teams and contractor partners.
• Working knowledge of GxP, computer system validation, data integrity, and data privacy and security requirements.
• Excellent communication skills, with the ability to explain technology topics to business and executive audiences.

Desirable Skills/Experience

• Advanced degree (MS or MBA) in a relevant field.
• Experience in cell and gene therapy, including patient scheduling, treatment center onboarding, order management or chain-of-identity and chain-of-custody.
• Experience with Salesforce-based platforms, portals, case management or integration platforms.
• Experience supporting a commercial product launch and the move from clinical to commercial operations.
• Product management or agile certification.

Our Working Environment

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Why AstraZeneca

Here, your work directly supports the delivery of life-changing therapies by pairing cutting-edge technology with rigorous, patient-centered operations. You will collaborate with diverse experts who challenge assumptions, simplify complex processes and embrace modern data, AI and engineering practices to create solutions that matter. We value kindness alongside ambition, provide the freedom to explore what works, and empower you to influence how teams operate while building digital products that accelerate patient impact.

Apply Today

If you are ready to turn complex clinical operations into intuitive, high-value digital products that make a measurable difference for patients, take the next step and apply today!

The annual base pay (or hourly rate of compensation) for this position ranges from 153,018.40 to 229,527.60 USD. Our positions offer eligibility for various incentives—an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans.

Date Posted

Closing Date

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.