Director, IT Strategy

Position Summary

Role and Responsibilities

Position Summary

As the Director of IT Strategy, you will provide executive-level vision and leadership for designing, prioritizing, and implementing IT-driven initiatives that deliver measurable business value across Samsung Electronics America.

You will partner closely with senior leadership, HQ stakeholders, and business unit decision-makers to shape the IT roadmap, govern enterprise system investments, and translate company strategy into scalable technology solutions.

Core areas of ownership include IT cost management strategy, enterprise system transitions, cloud cost optimization, and IT security policy governance.

Key Responsibilities

• Develop and execute a comprehensive IT Cost Management Plan and strategy; lead ongoing cost optimization efforts across enterprise IT services, cloud infrastructure, and vendor contracts to drive efficiency and fiscal accountability.
• Lead the AWS Cost Optimization Project and related cloud strategy initiatives; identify cost reduction opportunities across cloud service providers and drive implementation of savings measures in collaboration with infrastructure and finance teams.
• Oversee major enterprise system transition programs including email archiving migration (BMA to eVault) and email platform transitions (Exchange to Knox); manage project scope, stakeholder alignment, timelines, and change management to ensure successful adoption.
• Lead N-IRP system policy enforcement in collaboration with NA/SEA Security teams; define and govern IT security policies, ensure compliance across the organization, and manage escalation and resolution of security-related issues.
• Provide strategic direction for IT governance, InfoSec, audit, and data privacy compliance; support inquiry responses and ensure alignment with corporate and regulatory requirements.
• Translate company vision and senior management strategy into a comprehensive IT roadmap; communicate this direction to executive stakeholders and Samsung HQ, securing alignment across all business units.
• Build, manage, and develop a high-performing PI IT Strategy team; design and evolve organizational structure to meet current and future business needs, fostering a culture of excellence and continuous improvement.
• Drive cross-functional collaboration across Finance, Operations, Security, and IT stakeholders to align IT initiatives with business priorities and ensure enterprise-wide adoption of new systems and processes.
• Oversee IT vendor and partner relationships; govern strategic technology budgets, contracts, and delivery performance to ensure value realization and risk mitigation.
• Lead and oversee significant internal process improvement projects and initiatives related to internal and external systems, evaluating and documenting current work processes and identifying areas for improvement
• Utilize your understanding of senior management's key business strategies and systems project management expertise to provide a distinct competitive advantage for Samsung
• Facilitate cross-collaboration between business stakeholders, technical stakeholders, and PI throughout the project lifecycle, ensuring effective communication and coordination
• Gather business requirements and manage comprehensive project documentation, evaluating business needs and performing quantitative and/or qualitative analysis to support project proposals or evaluation results
• Work closely with project teams to monitor project scope and provide regular status updates to all relevant stakeholders, ensuring transparency and keeping everyone informed
• Present analysis findings and project updates to internal and external stakeholders, showcasing the progress and impact of the initiatives

Skills and Qualifications

Minimum Qualifications

• Minimum 15 years of progressive experience in IT strategy, process innovation, enterprise systems management, or related fields within a large corporate environment

• Minimum 8 years leading enterprise-scale IT programs including cloud (AWS/Azure/GCP), ERP (SAP), CRM (Salesforce), or comparable platforms

• Business-level fluency in Korean and English, with the ability to read, write, and translate technical/business documents

• Proven experience owning IT cost management strategy and driving measurable cost optimization across enterprise IT services and cloud infrastructure

• Experience with IT security policy governance, compliance, and audit in a large enterprise setting

• Track record of managing and developing high-performing teams in a fast-paced, matrixed organization

• Experience presenting to and influencing C-suite and executive stakeholders, including HQ leadership

• Background in Agile, Waterfall, and hybrid project delivery methodologies

• Strategic thinker with the ability to translate business objectives into actionable IT roadmaps and execution plans

• Executive-level communication and stakeholder management skills; ability to influence across organizational and geographic boundaries

• Deep understanding of cloud cost optimization, enterprise architecture principles, systems integration, and digital transformation frameworks

• Strong analytical and problem-solving capabilities; data-driven approach to performance management and decision-making

• Demonstrated ability to lead organizational change and drive enterprise-wide adoption of new systems and processes

• MS Office applications: Word, PowerPoint, Excel

• Tools / Applications: AWS, SAP, Salesforce, N-IRP, Alteryx, Tableau, or equivalent platforms

• Willing to work 5 days in the office per HR guideline and travel up to 10% of your time

Education

• Bachelor's degree in Information Systems, Business Administration, Engineering, or a related field

• 15+ years of relevant experience; PMP, or equivalent certification preferred

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Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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