Director, Payroll (Onsite - Plano, TX)

Position Summary

Role and Responsibilities

The Director, Payroll leads accurate, timely and compliant payroll for Samsung’s North America subsidiaries across the U.S. and Canada. The role owns payroll operations, tax and compliance, controls and audit, and vendor and budget management, and drives automation and continuous improvement of payroll services. The Director reports to the NA SSC Lead and partners closely with the SSC Transformation function (HRIS, Data Management and AX), HR Operations, Finance and Samsung HQ.

Key Responsibilities

Payroll Operations

• Lead end-to-end payroll for multiple entities and pay groups, including multi-state U.S. and Canada payroll.

• Ensure accurate processing of pay, bonuses, equity, benefits deductions, garnishments and off-cycle payments.

• Manage year-end processing, including W-2s and related filings.

• Partner with Global Mobility on expatriate payroll processing, including allowance calculation and reconciliation against HQ data [confirm ownership split with Global Mobility].

Compliance & Controls

• Ensure compliance with federal, state and local payroll and tax regulations.

• Own payroll controls, reconciliations and audit readiness, including ICFR/SOX.

• Partner with Finance, Tax, Benefits and Legal on payroll accounting and compliance matters.

Systems & Improvement

• Partner with the SSC Transformation function (HRIS and Data Management) on payroll systems, integrations, upgrades and data integrity (Workday and UKG).
• Lead process automation and standardization to improve accuracy and efficiency.

• Define payroll KPIs and SLAs and report performance.

• Partner with the AX (AI Transformation) team to identify, prioritize and deliver AI and automation opportunities across payroll processes.

Vendor & Budget Management

• Own payroll vendor relationships and ensure vendor SLAs are met as defined and agreed to by both parties.

• Manage payroll vendor contracts, licenses and budget, and approve related spend within delegated authority.

Leadership

• Lead, coach and develop the payroll team, and build succession and cross-training.

• Serve as the escalation point for complex payroll issues, subsidiary leaders and Samsung HQ stakeholders.

• Anticipate future knowledge, skills and abilities, perform a skills gap analysis, and build the team’s capability for an increasingly automated payroll operating model.

Skills and Qualifications

Qualifications

Required

• Bachelor's degree in Accounting, Finance, Business or a related field.

• 10+ years of payroll experience, including 5+ years leading payroll teams in a multi-entity, multi-state or multi-country environment.

• Deep knowledge of U.S. payroll tax and wage-and-hour compliance.

• Experience with enterprise payroll and HCM systems (e.g., Workday, UKG, ADP).

• Strong controls, reconciliation and audit experience (SOX/ICFR).

• Experience owning vendor relationships, contracts, licenses and budget in a payroll or shared services environment.

Preferred

• CPP (Certified Payroll Professional) certification.

• Hands-on experience leading payroll process automation.

• Proven experience leading cross-functional projects, such as system implementations.

• Experience in a shared services environment.

• Canadian payroll experience, including CRA remittances and year-end requirements.

• Experience with expatriate or global mobility payroll, including allowance processing and reconciliation with headquarters.

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Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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