Director, Services Business Development – Retail & Commerce (Fluent in Dutch)

Mastercard is hiring a Director, Services Business Development – Retail & Commerce (Fluent in Dutch) in Amsterdam, Netherlands. Level rates it ; you can apply on Mastercard.

Level's read on this job

On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
The posting mentions business development, sales and account management among its tools and skills.
Level classes it as a senior role.
Mastercard has 931 other open roles on Level.

AI in this role

Drive growth of Mastercard Services across Retail and Commerce organizations in the Netherlands through strategic partnerships.

business-developmentsalesaccount-management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Services Business Development – Retail & Commerce (Fluent in Dutch)

Overview

Mastercard Services helps organizations make better business decisions through data, insights, consulting, and technology-enabled solutions. As Mastercard continues to expand its Services business in the Netherlands, we are seeking a Director, Business Development to drive growth across Retail & Commerce organizations.

This role will focus on building commercial relationships with leading merchants, identifying new opportunities, and helping customers solve business challenges through Mastercard's broad portfolio of Services offerings. Working closely with specialist sales teams and internal partners, the successful candidate will play a key role in expanding Mastercard's presence within one of its strategic growth segments while supporting long-term revenue growth across the Dutch market.

All About the Role

• Drive growth of Mastercard Services across Retail & Commerce organizations in the Netherlands.
• Develop and expand executive-level relationships within major retail, ecommerce, and fintech accounts.
• Identify new commercial opportunities and build a qualified sales pipeline.
• Lead customer discussions to uncover business priorities and align Mastercard Services capabilities to customer needs.
• Coordinate with specialist sales teams to bring relevant expertise and solutions into customer engagements.
• Drive sales opportunities across Mastercard's Services portfolio of data & insights, security, payment consulting and loyalty solutions.
• Partner with internal stakeholders to develop sales strategies and support successful opportunity execution.
• Maintain strong knowledge of market trends and customer priorities within the Retail & Commerce sector.
• Contribute to growth strategy development and execution for the Dutch market.
• Represent Mastercard externally at customer meetings, industry events, and commercial discussions.
• Operate as an individual contributor, taking ownership of business development activity and commercial opportunities while leveraging Mastercard's broader network of specialist and internal partners.

All About You

• Extensive experience in business development, enterprise sales, consulting, or related commercial roles.
• Proven experience working with senior decision-makers within large organizations.
• Strong track record developing and growing commercial opportunities in complex sales environments.
• Experience engaging customers within Retail & Commerce sectors or advising organizations operating in those industries.
• Ability to identify customer challenges and align solutions to business priorities.
• Experience working across matrixed organizations and coordinating multiple stakeholders throughout a sales process.
• Strong commercial acumen and ability to influence strategic customer discussions.
• Fluency in Dutch and English.
• Experience with data, analytics, insights, technology, or consulting-led solutions preferred.
• Payments industry experience, strategy consulting experience, or retail-focused commercial experience preferred.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

How we rate this

Director, Services Business Development – Retail & Commerce (Fluent in Dutch) at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Director, Services Business Development – Retail & Commerce (Fluent in Dutch) is an open job at Mastercard.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Amsterdam, Netherlands.
The job was posted on September 25, 2026.
Seniority: senior.
Applications are handled by Mastercard. Apply on Mastercard

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Business DevelopmentSalesAccount Management

Also common in sales jobs at this level

AI agents AWS Generative AI Azure Google Cloud Machine learning

Pay

Typical sales job: $140k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where business development was part of your work. What did you do?
Tell me about a project where sales was part of your work. What did you do?
Tell me about a project where account management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Business Development, Sales, and Account Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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