Director, Targeting & Decision Intelligence - Pipeline & Portfolio

Novartis is hiring a Director, Targeting & Decision Intelligence - Pipeline & Portfolio. It pays $186k-$345k a year and Level rates it ; you can apply on Novartis.

Level's read on this job

Works on AI ●●●○ is how Level rates this role: the daily work is on AI products, without building the model.
Some of the work can be done remotely, according to the posting.
The posting mentions Dynamic Targeting, Next Best Actions and decision intelligence among its tools and skills.
Novartis has 856 other open roles on Level.
Posted within the past two weeks.

AI in this role

Lead enterprise field intelligence and decision support ecosystems using dynamic targeting and orchestration capabilities.

Dynamic TargetingNext Best Actions

decision-intelligenceanalyticsfield-intelligenceorchestration

Job Description Summary

#LI-Hybrid

The ideal location for this role is East Hanover, NJ but remote work may be possible (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific East Hanover, NJ site for periodic live meetings will be at the employee’s expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 15% travel.

The Insights and Analytics team is dedicated to enabling improved decision making at Novartis by leveraging superior data and advanced analytics capabilities to generate actionable insights that drive business growth and enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making.

Reporting into the Executive Director, Targeting and Field Intelligence, the Director, Targeting & Field Intelligence – Pipeline & Portfolio serves as the Horizontal Integration Leader across TNBA, responsible for advancing Novartis' enterprise field intelligence strategy and enabling a unified approach to field direction, customer engagement, and decision support.

While Therapeutic Area Targeting Directors serve as Vertical Business Leaders accountable for stakeholder management and TA-specific outcomes, this role is accountable for enterprise prioritization, cross-portfolio capability development, operational consistency, and the evolution of a unified field intelligence ecosystem across brands, field functions, and channels.

The role is accountable for advancing the Integrated Intelligence Layer that powers portfolio capabilities like Dynamic Targeting, Next Best Actions, Unified Field Direction, and Field Orchestration across Novartis. This leader ensures field teams receive consistent, actionable, and personalized guidance that improves customer engagement, field effectiveness, and business outcomes.

Job Description

Key Responsibilities:

1. Enterprise Field Intelligence & Orchestration

Lead the evolution of enterprise field intelligence capabilities including Dynamic Targeting, NBA, field direction, and orchestration.

Establish a unified approach for connecting targeting, recommendations, account insights, planning, and execution across field teams.

Drive consistent field experiences across Therapeutic Areas while enabling business-specific needs.

2. Portfolio Strategy & Prioritization

Own portfolio intake, prioritization, capacity planning, and roadmap governance across TNBA.

Consolidate and align requirements across Therapeutic Areas and field functions.

Drive enterprise prioritization decisions based on business value, scalability, impact, and delivery capacity.

3. Cross-Portfolio Capability Leadership

Lead enterprise initiatives that span multiple Therapeutic Areas, including Dynamic Targeting, Field Orchestration, MSL targeting, and future field intelligence capabilities.

Develop reusable frameworks, common requirements, and scalable deployment approaches.

Partner with cross-functional teams to accelerate adoption and maximize reuse.

4. Governance, Standards & Operational Excellence

Establish common governance, standards, and processes for targeting, NBA, prioritization, and capability deployment.

Simplify ways of working through standardized frameworks, improved transparency, and reduced operational complexity.

Strengthen coordination and execution across US and HYD teams.

5. AI & Operating Model Transformation

Identify and implement opportunities to improve productivity, speed, and quality through AI, automation, and process redesign.

Drive continuous improvement of TNBA's operating model and enterprise capabilities.

Enable scalable, data-driven execution across the portfolio.

Novartis seeks an individual with extensive experience in strategic leadership and customer engagement within the pharmaceutical or healthcare industry. This role requires a deep understanding of customer targeting strategies and the ability to align these with broader organizational goals. The candidate should have a proven track record of guiding teams in identifying and prioritizing customers and assessing patient growth opportunities. Experience in reviewing, enhancing targeting methods, and implementing Next Best Action models is crucial for driving engagement and achieving business objectives.

Essential Requirements:

Advanced degree in Business Administration, Data Science, Analytics, or a related field
Minimum 8+ years of experience in customer prioritization, analytics, or strategic planning within the pharmaceutical or healthcare industry
Proven track record of developing and implementing strategic goals and targets for large field teams
Ability to inspire and guide cross-functional teams towards achieving strategic objectives
Excellent analytical skills, with the ability to interpret complex data and translate insights into actionable strategies
Experience in collaborating with senior leadership to align field goals with broader business objectives
Strong understanding of market dynamics, competitive landscape, and industry trends in pharmaceuticals
Exceptional communication and interpersonal skills, with the ability to effectively liaise between field teams and senior management
Demonstrated ability to foster a culture of continuous improvement and data-driven decision-making
Proficiency in using advanced analytics tools and technologies to support goal setting and performance evaluation

Novartis Compensation Summary:

The salary for this position is expected to range between $185,500.00 and $ 344,500.00.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Salary Range

$185,500.00 - $344,500.00

Skills Desired

Business Analytics, Business Analytics, Change Agility, Competitive Intelligence (CI), Cross-Functional Collaboration, Customer Insights, Customer-Oriented, Data Analysis, Databasing, Data Science, Forecasting, Go-to-Market Strategies, Healthcare Industry, Influencing Skills, Innovation, Machine Learning (ML), Marketing Analytics, Market Research, Microsoft Excel, People Management, Predictive Analytics, Product Marketing, Qualitative Research, Quantitative Research, Research Methodologies {+ 5 more}

How we rate this

Director, Targeting & Decision Intelligence - Pipeline & Portfolio at Novartis rates 60 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Director, Targeting & Decision Intelligence - Pipeline & Portfolio is an open job at Novartis.
Level rates this role AI Level 3 of 4: Works on AI.
The listed salary is $186k-$345k a year.
The role is based in Distant Employee - Distant Working Arrangement (DWA) (USA) and is marked remote.
The job was posted on October 27, 2026.
Seniority: senior.
Applications are handled by Novartis. Apply on Novartis

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Decision IntelligenceAnalyticsField IntelligenceOrchestrationDynamic TargetingNext Best Actions

Questions you could be asked

Tell me about a project where decision intelligence was part of your work. What did you do?
Tell me about a project where analytics was part of your work. What did you do?
Tell me about a project where field intelligence was part of your work. What did you do?
Tell me about a project where orchestration was part of your work. What did you do?
Walk me through how you've used Dynamic Targeting in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Decision Intelligence, Analytics, Field Intelligence, Orchestration, and Dynamic Targeting. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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