Documentation Engineer

Modal is hiring a Documentation Engineer in New York, United States. It pays $200k-$275k a year and Level rates it ; you can apply on Modal.

Level's read on this job

Works on AI ●●●○ is how Level rates this role: the daily work is on AI products, without building the model.
Level classifies it as a mid-level role.
Level lists 43 other open roles at Modal.

AI in this role

About Us:
AI needs a new infrastructure layer. We're building it at Modal.

Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.

Our customers include category-defining companies like Ramp, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.

We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.

Our team includes creators of popular open-source projects (e.g.,Seaborn,Luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.

The Role:

Modal considers high-quality documentation to be essential for developer experience, and we see docs becoming even more important as agents increasingly deploy and operate Modal Apps. We are looking for a content-minded engineer who will partner with our product teams to curate Modal’s technical documentation and maintain a high quality bar across multiple dimensions.

What You'll Work On:

Think holistically about content architecture and how the docs should evolve as Modal introduces new products and features
Innovate on novel documentation formats and delivery channels to optimize agent productivity, in collaboration with our Agent DX research team
Develop content standards, style guides, and automated enforcement mechanisms to ensure consistent style and high quality
Build and maintain automated pipelines that enforce the correctness of code examples and prose descriptions
Collaborate with engineers across the company to author documentation that is clear, consistent, and correct

You May Be a Fit If:

You have 3+ years of experience in an engineering, product, or developer relations role, ideally in the devtools or infrastructure space
You’ve authored or edited high-quality technical content for developers
You’re knowledgeable about agentic engineering workflows and best practices
You’re comfortable with modern software development practices (version control, CI/CD, testing)

How we rate this

Documentation Engineer at Modal rates 69 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.