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ABB

Drive Service Workshop Supervisor

ABB is hiring a Drive Service Workshop Supervisor. It pays $75k-$110k a year and Level rates it ; you can apply on ABB.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • The posting mentions SAP, Microsoft Office and workshop operations among its tools and skills.
  • Level classes it as a lead role.
  • ABB has 2,100+ other open roles on Level.

AI in this role

Supervise drive service workshop operations, repairs, and technical service delivery while managing customer relationships at ABB.

SAPMicrosoft Office
workshop-operationsteam-leadershipvariable-frequency-drivescontinuous-improvementsafety-management

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.


Your Role: Own the Challenge

The Drive Service Supervisor holds a key leadership position responsible for operational excellence, technical service delivery, and stakeholder management. This role oversees all aspects of drive service operations, including repair quoting, booking, quality assurance, team performance, customer satisfaction, and continuous improvement. The supervisor ensures all service activities comply with ABB standards, safety policies, and customer expectations while driving operational efficiency and revenue growth.

The work model for the role is: On-Site

This position is a new role contributing to the ABB Motion Services in Milton, Ontario.

You will be mainly accountable for:

  • Lead workshop operations including workload planning, scheduling, resource allocation, and capacity management.

  • Supervise, coach, and develop service technicians while promoting a strong safety culture.

  • Provide technical leadership for low-voltage drive diagnostics, repairs, maintenance, and retro-fit activities.

  • Ensure compliance with ABB quality standards, safety requirements, and operational procedures.

  • Manage customer communication, repair quotations, service updates, and stakeholder engagement.

  • Monitor shop performance, KPIs, revenue, and profitability while driving operational excellence.

  • Lead continuous improvement initiatives to enhance service quality, efficiency, and business growth.

What it takes to run what runs the world

  • Bachelor's degree or diploma in Engineering or a related technical field.

  • 5-10 years of progressive experience in workshop, repair, service, or technical operations, in-cluding team leadership and hands-on experience with Variable Frequency Drives (VFDs) or low-voltage drives.

  • Strong customer relationship, communication, and stakeholder management skills.

  • Experience using SAP and service management tools; proficiency with Microsoft Office applications.

  • English required; French English bilingualism is considered an asset.


What's in it for you?


We empower you to take initiative, develop your leadership skills, and make a meaningful impact while working with innovative technologies and a collaborative team.


More about us

ABB Motion Services delivers industry-leading solutions that help customers maximize reliability, productivity, and sustainability through advanced drive and motor technologies.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $75,300 and $110,440 annually and is bonus eligible.

ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.

Employment Equity & Inclusion Statement (Canada)

ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:

• Women

• Indigenous Peoples

• Members of visible minorities

• Persons with disabilities

ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.

How we rate this

Drive Service Workshop Supervisor at ABB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Workshop OperationsTeam LeadershipVariable Frequency DrivesContinuous ImprovementSafety ManagementSAPMicrosoft Office

Questions you could be asked

  1. Tell me about a project where workshop operations was part of your work. What did you do?
  2. Tell me about a project where team leadership was part of your work. What did you do?
  3. Tell me about a project where variable frequency drives was part of your work. What did you do?
  4. Tell me about a project where continuous improvement was part of your work. What did you do?
  5. Tell me about a project where safety management was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Workshop Operations, Team Leadership, Variable Frequency Drives, Continuous Improvement, and Safety Management. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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