Level

Lyra HealthPosted 2w ago

L1

EAP Clinical Consultant

EAP Clinical Consultant at Lyra Health scores 10 out of 100 on AI centrality, which makes it a Level 1 role on this board.

Remote (United States)midFull-time$39-$39/hr

AI in this role

Provide clinical consultation and crisis support as part of Lyra Health's care navigation team.

clinical-consultationcrisis-interventioncare-navigationcommunication
About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role: 

As a Clinical Care Navigator on the Organizational Services Team, you’ll be doing meaningful, high-impact work supporting companies and their employees through moments of challenge, change, and crisis. You’ll be the first clinical point of contact for HR, ER, and Benefits teams reaching out for expert guidance, and you’ll coordinate thoughtful, timely support for employees navigating behavioral health concerns. You won’t be providing ongoing therapy, you’ll use your clinical skills to offer expert consultation, coordinate critical incident responses, and proactively reach out to employees in crisis. Your work will help ensure safety and connection to high-quality care. This role may be for you if you’re an excellent communicator, confident in your clinical judgment, and passionate about making behavioral health more accessible in the workplace. You thrive in a fast-paced environment, can shift seamlessly between support calls and consultation, and have a strong sense of professional presence when working with VIPs and organizational leaders. If you’re someone who finds purpose in showing up for people at pivotal moments and helping them get to the right care at the right time, this role could be a great fit.
You must be able to work one of the following shift(s):
Tuesday - Saturday 1:00 PM - 9:30 PM PST /  2:00 PM - 10:30 PM MST: /  3:00 PM - 11:30 PM CST: /  4:00 PM - 12:30 AM EST
 

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Skills and AI tools this role asks for

Clinical ConsultationCrisis InterventionCare NavigationCommunication

Questions you could be asked

  1. Tell me about a project where clinical consultation was part of your work. What did you do?
  2. Tell me about a project where crisis intervention was part of your work. What did you do?
  3. Tell me about a project where care navigation was part of your work. What did you do?
  4. Tell me about a project where communication was part of your work. What did you do?

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  • List these exact terms on your resume: Clinical Consultation, Crisis Intervention, Care Navigation, and Communication. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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