EC Supervisor

Philips is hiring an EC Supervisor in Taipei, Taiwan. Level rates it ; you can apply on Philips.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions 91app, Line and e commerce among its tools and skills.
Level classes it as a mid-level role.
Philips has 807 other open roles on Level.

AI in this role

Drives DTC e-commerce performance, CRM strategies, and owned media optimization to increase customer engagement and sales.

91appLine

e-commercecrmdata-analysisdigital-marketing

Job Title

EC Supervisor

Job Description

Job Description

This role is responsible for driving DTC e-commerce performance and delivering a seamless customer experience across the brand.com journey. Requires a data-driven professional who can leverage CRM insights to boost customer engagement and manage owned media channels effectively.

You will collaborate closely with cross-functional teams to ensure accurate product representations, efficient inventory management, and a seamless e-commerce experience that drives revenue growth.

Job Responsibility

Sales & Performance Management: Take ownership of e-commerce sales targets, developing and executing operational strategies, promotional campaigns, and site merchandising to drive revenue and conversion rates on the official website. Identify opportunities for improvement in e-commerce processes and analyze website traffic data to identify upsell and cross-sell opportunities, increasing average order value.

Customer Engagement: Independently or collaboratively conduct CRM data analysis. Develop and implement member lifecycle strategies and targeted campaigns to drive customer activation, retention, and lifetime value. Manage and optimize owned media channels, specifically the LINE Official Account, utilizing it as a key driver for sales conversion and member engagement.

Required Qualifications

- Education: Bachelor's Degree in Business Administration, Marketing, E-Commerce, or equivalent.

- Work Experience: 3+ years of hands-on experience in operating and managing a retail brand's official e-commerce website .

- Proven track record of driving e-commerce sales performance and achieving revenue targets.

- Practical experience with data analysis and activation that improved customer activity and retention.

Preferred Skills

- Strong commercial mindset with proven ability to execute e-commerce growth levers and turn insights into executable plans.

- Strong communication and cross-functional collaboration skills; ability to influence stakeholders with data-driven recommendations.

- CRM & Data Analysis (segmentation, campaign measurement, funnel/KPI reporting).

- Hands-on experience with 91APP / Line Gift platform.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

How we rate this

EC Supervisor at Philips rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

EC Supervisor is an open job at Philips.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Taipei.
The job was posted on August 27, 2026.
Seniority: mid.
Applications are handled by Philips. Apply on Philips

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

E CommerceCRMData AnalysisDigital Marketing91appLine

Questions you could be asked

Tell me about a project where e commerce was part of your work. What did you do?
Tell me about a project where crm was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?
Tell me about a project where digital marketing was part of your work. What did you do?
Walk me through how you've used 91app in your day-to-day work.

Adapt your resume

List these exact terms on your resume: E Commerce, CRM, Data Analysis, Digital Marketing, and 91app. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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