EGC Support Services Manager | Emirati Talent
Majid Al Futtaim is hiring an EGC Support Services Manager | Emirati Talent in Dubai, United Arab Emirates. Level rates it ; you can apply on Majid Al Futtaim.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include government relations, travel management and team leadership.
- Level classifies it as a senior role.
- Level lists 254 other open roles at Majid Al Futtaim.
AI in this role
Support Services Manager leading PRO and travel teams to ensure regulatory compliance, employee mobility, and operational excellence.
ROLE SUMMARY
Support Services Manager leads the PRO and Travel Services teams, overseeing government relations, corporate travel, regulatory compliance, and employee support services, while ensuring a seamless, high-quality experience for employees and executives.
ROLE PROFILE
- Lead and develop the PRO and Travel Services teams, ensuring high service standards and operational excellence.
- Oversee employee visa processing, embassy submissions, mission visas, and all related documentation requirements.
- Manage corporate travel arrangements, including flights, accommodation, transportation, and business travel visas.
- Ensure compliance with UAE government regulations, immigration requirements, and corporate travel policies.
- Build and maintain effective relationships with government entities, embassies, travel providers, and external stakeholders.
- Monitor visa processing and travel support activities to ensure timely and accurate service delivery.
- Partner with Human Capital and internal functions to provide seamless employee mobility, visa, and travel support.
- Drive process improvements, manage reporting on visa and travel operations, and optimize efficiency, cost, and employee experience.
REQUIREMENTS
- Support a broad stakeholder group across all Majid Al Futtaim employees, partnering closely with EGC, Legal, and Human Capital teams to deliver seamless government relations and travel services.
- Hold a Diploma or Bachelor's degree in a relevant field, with 5-7 years' experience in UAE government relations/establishment services, strong knowledge of licensing and regulatory processes, and proven experience leading teams handling govt transactions.
- Utilize data governance and reporting practices to maintain service quality, regulatory compliance, and continuous process improvement.
- Apply expertise in compliance management, government relations, policy interpretation, business writing, and systems and data management to ensure operational excellence.
- Lead teams effectively through change by applying sound decision-making, strategic thinking, emotional intelligence, and people leadership capabilities.
- Demonstrate strong stakeholder management, communication, customer focus, problem-solving, and collaboration skills while fostering shared accountability and resilience.
WHAT WE OFFER
- At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
- Work in a friendly environment, where everyone shares positive vibes and excited about our future.
- Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
How we rate this
EGC Support Services Manager | Emirati Talent at Majid Al Futtaim rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where government relations was part of your work. What did you do?
- Tell me about a project where travel management was part of your work. What did you do?
- Tell me about a project where team leadership was part of your work. What did you do?
- Tell me about a project where compliance was part of your work. What did you do?
- Tell me about a project where human capital was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Government Relations, Travel Management, Team Leadership, Compliance, and Human Capital. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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