Employee Storytelling & Content Manager

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

We are looking for an Employee Storytelling & Content Manager to join our team. This is a Hybrid role based at our Santa Clara, CA HQ, reporting to the VP, Culture and Community in our People & Culture organization. This individual is a superb writer and visual storyteller who thrives on finding new and unexpected ways to connect with employees and global audiences. You'll sit within a high-performing, collaborative Communications team alongside an Employer Brand Lead and an Internal Communications Manager, driving campaign execution, creative delivery, and employee advocacy to turn current and future Zscaler employees into authentic brand ambassadors.

What you’ll do (Role Expectations)

• Own end-to-end delivery of P&C internal and external marketing campaigns that help us retain and attract top talent, translating employer brand strategy into channel-specific content across Slack, email, intranet, LinkedIn, and Instagram
• Build and manage a content calendar aligned to hiring priorities and cultural moments, tracking performance data to optimize planning and manage our employee advocacy program
• Produce and host short-form video content end-to-end by conceptualizing, scripting, filming, editing, and publishing engaging employee stories
• Serve as a brand steward across all touchpoints, maintaining visual and voice consistency while developing templates and guidelines that empower others to create on-brand content independently
• Partner as a senior peer with the Employer Brand Lead and Internal Communications Manager to deliver cohesive programs and advise leaders on building their external presence

Who You Are (Success Profile)

• You thrive in ambiguity. You are comfortable building the path as you walk it, seeing dynamic and changing environments as an opportunity to construct something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action, and you operate with integrity because you genuinely care about the outcome.
• True ownership involves leveraging dynamic range. You possess the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust partner. You thrive on collaborative feedback, matching ambition for the team with direct, respectful communication to build trust.

What We’re Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• 5-7 years of experience in marketing communications, content marketing, employer branding, or a related field with a strong focus on campaign execution and social content creation
• Proven track record of owning and delivering multi-channel marketing or employer brand campaigns from brief to results
• Hands-on social media content creator experience with a deep understanding of what performs on LinkedIn, Instagram, and beyond
• End-to-end video production skills including scripting, filming, editing, and publishing short-form content
• Strong brand management instincts reflecting visual judgment, consistent voice stewardship, and an audience-centric marketing mindset

What Will Make You Stand Out (Preferred Qualifications)

• Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
• Experience in B2B tech, enterprise SaaS, or a high-growth technology company
• Hands-on experience with employee advocacy platforms and employer brand channels such as LinkedIn Talent Brand, Glassdoor, or Built In
• Proficiency with creative and production tools including Adobe Premiere, Final Cut Pro, CapCut, Canva, Figma, Sprout Social, or equivalent

#LI-RL2 #LI-Hybrid 

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.