Enablement & Learning Analyst

Felix is hiring an Enablement & Learning Analyst. Level rates it ; you can apply on Felix.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Some of the work can be done remotely, according to the posting.
The posting mentions instructional design, learning and development and project management among its tools and skills.
Level classes it as a mid-level role.
Felix has 124 other open roles on Level.

AI in this role

Designs learning experiences and coordinates upskilling programs for an AI-powered cross-border financial platform.

instructional-designlearning-and-developmentproject-managementupskilling

About Us
At Félix, we are building the indispensable financial companion for Latinos in the US. We combine an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement as easy as sending a text. Starting with fast, affordable remittances powered by AI and crypto rails, we are expanding into credit, savings, and wallet services to support the complete immigrant financial journey. Our ambition is to deliver a white-glove financial experience with the simplicity of a conversation to a community the traditional financial system has historically overlooked.
We are a hyper-growth Series C company, backed by over $300 million in funding from top-tier global investors, including Andreessen Horowitz, QED, Castle Island, Switch Ventures, HTwenty, Monashees, General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavor Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award.
Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long because we are obsessed with our customers. We get things done with urgency and focus, driven by extreme ownership over our impact. We collaborate without ego, fostering radical transparency and fierce loyalty so we can grow together. Because we aim for insanely great rather than just good enough, we stay insatiably curious—always experimenting, building the future today, and delivering a product that truly makes our users' lives better.

About the roleAt Félix Pago, we are looking for a Enablement & Learning Analyst to join our Learning & Development team, with a primary focus on Continuous Learning and Upskilling.
This role is ideal for someone with a background in Education or Instructional Design, strong project management skills, and a data-driven mindset who wants to grow within an expanding Learning & Development team.
Responsabilities

Design engaging and effective learning experiences using Instructional Design and adult learning principles.
Coordinate and execute Upskilling programs, managing the process from planning and stakeholder coordination through training, assessment, and completion.
Execute and continuously improve Continuous Learning initiatives, including weekly training tests, microlearning courses, assessments, and other reinforcement activities.
Create and maintain training materials, assessments, simulations, learning paths, and digital learning content.
Facilitate training sessions and onboarding programs, delivering effective learning experiences across different audiences and operational needs.
Partner with QA and Operations in weekly feedback loops to identify root causes of operational defects and deploy immediate remediation modules.
Monitor Learning and operational KPIs, including Knowledge Retention, completion, assessment results, and QA performance after training.
Analyze results and learner feedback to identify opportunities and propose improvements to existing learning programs.
Manage learning projects, timelines, deliverables, and coordination with relevant stakeholders.
Support the implementation and use of the LMS for Continuous Learning and Upskilling initiatives.

Requirements

Background in Education, Educational Sciences, Instructional Design, Educational Technology, Pedagogy, or related fields.
2+ years of experience in Instructional Design, L&D, or educational projects, preferably in Fintech, Customer Support, or BPO environments.
Experience coordinating projects and managing multiple priorities and stakeholders.
Strong analytical skills and ability to understand and work with KPIs and performance data.
Experience designing learning materials, assessments, microlearning, or digital learning experiences.
Strong organizational, written, and verbal communication skills.
Proactive and continuous-improvement mindset, with the ability to identify opportunities and propose solutions.
Hands-on experience administering Learning Management Systems (Absorb LMS is a strong plus) and creating digital learning content.
Interest in growing professionally within an expanding Learning & Development team.
Nice to have: Experience leveraging AI tools for rapid content creation, assessment generation, and instructional design.
Nice to have: Experience working with QA, Customer Support, Operations, BPO, fintech, or high-growth environments.
These are the applicable requisites, although equivalent competencies in any of the above will also be considered.

What We Offer

$26,600 MXN gross monthly.
IMSS, Infonavit, and all benefits of Mexican Law.
Above-the-Law Benefits: Includes Performance Bonus, Food and Wifi Vouchers (Vales de Despensa y Teletrabajo), full access to Coursera License and 5 extra days of PTO (Paid Time Off).
Wellness & Medical Program
Access to unlimited Coursera license.
Currently remote, but we are aiming to move to a flexible hybrid model within the next few months in CDMX.
Opportunities for development and growth in a dynamic Fintech environment.

Equal Opportunity Employer
At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.
Want to learn more about our privacy practices? Check out our Privacy Policy.

How we rate this

Enablement & Learning Analyst at Felix rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Enablement & Learning Analyst is an open job at Felix.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Mexico - Remote and is marked remote.
The job was posted on October 8, 2026.
Seniority: mid.
Applications are handled by Felix. Apply on Felix

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Instructional DesignLearning And DevelopmentProject ManagementUpskilling

Questions you could be asked

Tell me about a project where instructional design was part of your work. What did you do?
Tell me about a project where learning and development was part of your work. What did you do?
Tell me about a project where project management was part of your work. What did you do?
Tell me about a project where upskilling was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Instructional Design, Learning And Development, Project Management, and Upskilling. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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