Level

Felix

Engineering Manager

Felix is hiring an Engineering Manager for a remote role open to applicants in Brazil. Level rates it ; you can apply on Felix.

Level's read on this job

  • Level rates this role Works on AI ●●●○: the daily work is on AI products, without building the model.
  • This is listed as a remote role.
  • The posting mentions Whatsapp, engineering management and agentic systems among its tools and skills.
  • Felix has 90 other open roles on Level.
  • Posted within the past week.

AI in this role

Lead an engineering team building conversational AI and agentic platforms for cross-border financial services.

whatsapp
engineering-managementagentic-systemsconversational-aisolution-designcross-functional-leadership
About Us
At Félix, we are building the indispensable financial companion for Latinos in the US. We combine an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement as easy as sending a text. Starting with fast, affordable remittances powered by AI and crypto rails, we are expanding into credit, savings, and wallet services to support the complete immigrant financial journey. Our ambition is to deliver a white-glove financial experience with the simplicity of a conversation to a community the traditional financial system has historically overlooked.
We are a hyper-growth Series C company, backed by over $300 million in funding from top-tier global investors, including Andreessen Horowitz, QED, Castle Island, Switch Ventures, HTwenty, Monashees, General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavor Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award.
Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long because we are obsessed with our customers. We get things done with urgency and focus, driven by extreme ownership over our impact. We collaborate without ego, fostering radical transparency and fierce loyalty so we can grow together. Because we aim for insanely great rather than just good enough, we stay insatiably curious—always experimenting, building the future today, and delivering a product that truly makes our users' lives better.

About the Role
We are looking for a Product-minded Engineering Manager to lead MPX (Multi-Product Experience), the squad building the platforms behind Félix’s conversational experience on WhatsApp, the layer every Félix product runs through. In this role, you will act as a Solution Designer, bridging the gap between complex business requirements and high-level technical execution. You will lead a team of talented software engineers, including specialists in agentic systems and conversational flows, coordinating their work across internal product teams and our users. This is not a hands-on coding role: your focus will be on delivery, results, and fostering a high-performance culture, backed by the technical depth to guide architectural decisions.

Responsibilities
  • Manage squad performance, set goals, and track progress while providing direct mentorship to foster a culture of continuous growth.
  • Act as a Solution Designer, translating product and business demands into scalable technical architectures.
  • Partner closely with the Product team to define, prioritize, and execute the technical roadmap for our conversational platform and the flows other Félix products build on it.
  • Align the internal teams that depend on the platform, balancing their needs with the experience of our users.
  • Focus on Business Metrics, ensuring the engineering team provides tools and tracking for usability, conversion funnels, and retention.
  • Support high-level technical decisions and architectural guidance, ensuring the team delivers performant and optimized solutions.
  • Lead people management initiatives, including 1:1s, career development, and maintaining high motivation levels within the squad.
  • Optimize development processes and improve code quality while setting a high-quality standard for the team.
  • Generate exemplary technical documentation to set the foundations for the squad’s long-term success.


Requirements
  • Proven experience in team management (ideally 2+ years leading direct reports), with a strong track record of having direct reports in a fast-paced technology environment.
  • Strong delivery-oriented mindset, with experience supporting stakeholders and coordinating teams to achieve tangible business results.
  • Ability to act at a high technical level, focusing on system design and problem-solving rather than hands-on coding.
  • Product-centric approach, with an interest in user experience, metrics, and business-driven engineering.
  • Excellent communication and interpersonal skills to collaborate effectively with Product Managers and other cross-functional stakeholders.
  • Ability to inspire and motivate a team, taking full ownership of the developers’ growth and career concerns.
  • Advanced/Fluent English
  • Experience in the Fintech industry or startup environments is a strong plus.
  • Experience with agentic systems, LLM-based products or conversational flows (e.g. WhatsApp) is a significant advantage.
  • These are the applicable requisites, although equivalent competencies in any of the above will also be considered.


Our tech stack
We are technology agnostic and value candidates with diverse backgrounds. While familiarity with the following is helpful, your willingness to learn and adapt is paramount:
  • Front-end: React, HTTP, HTML/DOM, JavaScript, CSS, AJAX
  • Back-end: Python, Flask/Fast, REST APIs, Redis, SQL
  • Cloud: Google Cloud services (Firestore, Cloud Storage, Pub/Sub, Google Artifact Registry, Cloud Run, BigQuery, Cloud Composer, etc.)
  • Infrastructure: Kubernetes, Terraform, NewRelic


What We Offer
  • Competitive salary
  • Initial stock options grant
  • Annual performance bonus
  • Health, dental, and vision plans 
  • Continuous learning opportunities 
  • Unlimited PTO
  • Paid parental leave
  • Empowering opportunities for growth in a dynamic entrepreneurial environment

Equal Opportunity Employer
At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.Want to learn more about our privacy practices? Check out our Privacy Policy.

How we rate this

Engineering Manager at Felix rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Engineering ManagementAgentic SystemsConversational AISolution DesignCross Functional LeadershipWhatsapp

Questions you could be asked

  1. Tell me about a project where engineering management was part of your work. What did you do?
  2. Tell me about a project where agentic systems was part of your work. What did you do?
  3. Tell me about a project where conversational ai was part of your work. What did you do?
  4. Tell me about a project where solution design was part of your work. What did you do?
  5. Tell me about a project where cross functional leadership was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Engineering Management, Agentic Systems, Conversational AI, Solution Design, and Cross Functional Leadership. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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