Engineering Support Manager for IT process & tools (m/f)

Job Description:

A vacancy for an Engineering Support Manager for IT process & tools (m/f) has arisen within Public Safety and Security (PSS) at Airbus Defence and Space in Elancourt site.

You will join the Methods & Tools (M&T) department in charge of two main missions:

• Promote and support new methods & ways of working such as Agile or DevOps in coordination with R&D workmates,
• Propose, develop and support IT Business Tools which enhance productivity and reactivity to every PSS users.

As Engineering Support Manager, you will report to the Head of Methods & Tools. M&T department is part of the Transformation Office (TO) in charge of:

• Supporting PSS business transformation with the digital capabilities required by the new business models,
• Leverage digital technologies to improve the company performance and the quality of service delivered to PSS customers,
• Driving culture transformation within PSS to enrol the whole company in the digitalization journey.

This position will require a security clearance or will require being eligible for clearance by the recognized authorities.

Tasks & accountabilities

You will primarily (but not only) be in charge of supporting PSS Engineering teams (with a focus on Elancourt site) and as such your main responsibilities will include:

1) Manage the tools used by PSS Engineering by:

• Monitoring technical performance of the various tools used by PSS Engineering in relation with Digital,
• Organizing the continuous evolution of those tools (upgrades, plug-ins…) in close contact with key users to ensure compliance with their functional specifications,
• Being responsible for the Atlassian suite Change board.
  
  

2) Provide support on existing tools by:

• Ensuring daily support for the Atlassian suite
• Driving the license renewal process for the tools needed by PSS Engineering in France

3) Contribute to the evolution of PSS Engineering methods and tools by:

• Taking part to the definition of the digital transformation roadmap of PSS Engineering together with the other members of the Methods & Tools team,
• Leading and contributing to IT projects (e.g. migration to new tools) where relevant.

4) Interface with Digital:

• Organizing regular exchanges with Digital to enable an effective cooperation and to agree on joint actions,
• Coordinating where relevant the involvement of PSS Engineering teams within initiatives led by IM,
• Supporting PSS colleagues when needed about the technical issues faced.

This role might involve some travels for business in Europe and as such you must be able to travel accordingly.

Required skills

You will have the following skills and experience:

• Educated to IT Engineering degree,
• 3 to 5 years of working experience related to IT and/or Software Development environment,
• Administration-level knowledge of Jira/Confluence,
• Digital transformation & New ways of working (Agile/Scrum),
• Strong communications and influencing skills,
• Cross-functional & multicultural project management skills,
• Ability to learn and continuously adapt ,
• Customer and Service oriented,
• Data driven mindset,
• Language skills: negotiation level of French and English.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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