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Amazon

Enterprise Act Engineer II - AMZ26557.2

Amazon is hiring an Enterprise Act Engineer II - AMZ26557.2 in Portland, United States. It pays $131k-$178k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include Linux, Windows and cloud computing.
  • Level classifies it as a mid-level role.
  • Level lists 20,000+ other open roles at Amazon.

AI in this role

Support enterprise clients running cloud-based mission-critical applications on AWS by managing accounts and resolving technical issues.

linuxwindows
cloud-computingsystem-administrationtroubleshootingdistributed-applicationsscriptingautomation
Employer: Amazon Web Services, Inc.
Position: Enterprise Act Engineer II - AMZ26557.2
Location: Portland, OR

Multiple Positions Available:

Design, develop and support global and enterprise companies running cloud-based mission-critical applications, systems, services and features. Work directly with engineering teams and leading technologists. Utilize transformational technologies to ensure flawless customer experience. Manage Enterprise accounts, oversee support cases, and assist customers regarding strategy, project planning, launch, and ongoing operations. Complete analysis and present periodic reviews of operational performance to customer. Provide detailed reviews of service disruptions, metrics, and detailed prelaunch planning. Recommend new offerings for company architecture and provide proactive advice through all phases of the implementation life cycle. Advocate for customer requirements. Participate in customer requested meetings. Utilize all key customer resolution tools across all service groups to facilitate rapid resolution of concerns.

(40 hours / week, 8:00am-5:00pm, Salary Range $131300 - $177600)

Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

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Basic qualifications

Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or as a Support Engineer, Systems Engineer, or related occupation. Must have one year of experience in the following skill(s): designing, developing, implementing, troubleshooting, and managing large-scale, distributed applications; performing system administration in a Linux or Windows environment; and conducting computer networking, scripting, and automation.

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Preferred qualifications

All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Enterprise Act Engineer II - AMZ26557.2 at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Cloud ComputingSystem AdministrationTroubleshootingDistributed ApplicationsScriptingAutomationLinuxWindows

Questions you could be asked

  1. Tell me about a project where cloud computing was part of your work. What did you do?
  2. Tell me about a project where system administration was part of your work. What did you do?
  3. Tell me about a project where troubleshooting was part of your work. What did you do?
  4. Tell me about a project where distributed applications was part of your work. What did you do?
  5. Tell me about a project where scripting was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Cloud Computing, System Administration, Troubleshooting, Distributed Applications, and Scripting. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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