Enterprise Product Manager – Market Operations Platforms, Vice President, Onsite

Who we are looking for

Markets Operations Platforms brings together critical products and shared capabilities across Agency Lending and wider Markets Operations, spanning platforms, data, workflows and engineering teams.

As Enterprise Product Manager, you will set direction across this portfolio, connect workstreams and focus teams on measurable outcomes. Working across Operations, Design, Engineering, Architecture, Delivery and application owners, you will create the shared context needed to solve the right problems and build solutions that can evolve.

What you will be responsible for

As Enterprise Product Manager you will

Understand users and set direction

• Build a deep understanding of Operations users, workflows, pain points and information needs through engagement, observation, data and feedback.
• Turn priority opportunities into clear, testable problems, then define a compelling portfolio vision, measurable outcomes and an enduring product strategy.

Lead discovery and prioritization

• Lead continuous discovery with Operations, Design, Architecture and Engineering, testing value, usability, feasibility and viability.
• Make evidence-led trade-offs across user impact, strategic fit, dependencies, cost and time-to-value, using focused increments to accelerate learning.

Align the portfolio and empower teams

• Maintain the end-to-end view across journeys, platforms, data and integrations, resolving gaps, overlaps, dependencies and competing assumptions.
• Give empowered teams clear outcomes and guardrails while clarifying decision rights across enterprise product management, product owners, application owners, architects and delivery leads.

Measure and improve

• Define measures for adoption, journey performance, service quality, efficiency and target-state progress.
• Use telemetry, user feedback and operational evidence to evaluate releases, refine priorities and drive continuous improvement.

Role Boundaries

The role is accountable for portfolio coherence and outcomes. The role works in close partnership with key functions across Business and Operations, Engineering, Architecture and Data, Product, and Delivery/Programme Management. While the role provides portfolio-level direction and alignment, it does not absorb the accountabilities of these partner functions.

Business / Operations Product Partnership
Business and Operations Product teams retain primary accountability for business outcomes, the operating model, process decisions, and adoption. This role partners with these teams to align outcomes, validate user value, and shape the joint roadmap.

Engineering Partnership
Engineering Leads retain primary accountability for execution, quality, technical delivery, and team health. This role provides product context and partners with Engineering to agree on value, scope, and sequencing trade-offs.

Architecture and Data Partnership
Architecture and Data teams retain primary accountability for target architecture, solution integrity, data design, and standards. This role works with these teams to ensure architectural and data choices support the product strategy and the end-to-end journey.

Workstream Product Owner Partnership
Workstream Product Owners retain responsibility for day-to-day product decisions and backlog clarity. This role establishes the broader portfolio context, resolves cross-product conflicts, and maintains alignment around intended outcomes.

Delivery / Programme Management Partnership
Delivery and Programme Management retain primary accountability for plans, milestones, dependencies, and delivery governance. This role uses delivery insights to inform trade-off decisions while maintaining focus on outcomes and learning.

What we value

These skills will help you succeed in this role

• Strong product judgement, curiosity about users and confidence making evidence-led decisions.
• Ability to set direction and make thoughtful trade-offs across stakeholders and technology domains.
• Credibility with senior Operations, Product, Design, Architecture, Data and Engineering leaders.
• Inclusive, influential leadership, systems thinking and clear communication.

Education & Preferred Qualifications

· Significant product management experience across complex enterprise products, platforms or portfolios.

· A track record of leading strategy and discovery across connected products or multiple engineering teams.

· Experience with operational technology, workflow or data products, internal platforms or enterprise transformation.

· Evidence of moving teams from feature delivery to measurable outcomes using research, telemetry and operational data.

· Financial services, securities finance, asset servicing, Agency Lending or Markets Operations experience is valuable, but not essential.

Success in this role

Success in this role will be demonstrated through the following outcomes:

• Direction: Teams have a clear understanding of the shared vision, priority outcomes, and how their individual and collective work contributes to those outcomes.
• User Value: Priority capabilities are shaped through discovery and validated with users to ensure they deliver meaningful value.
• Portfolio Coherence: Cross-workstream gaps, overlaps, and dependencies are clearly visible and effectively resolved.
• Delivery Learning: Evidence and insights from releases are used to inform roadmap changes and support better decision-making.
• Sustainability: The portfolio has clear ownership, measures, and priorities that extend beyond the transformation horizon.

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

Why this role is important to us
Several operational journeys, platforms and teams must now come together around a shared future. This role will shape a coherent portfolio that works for users, supports the target operating model and remains adaptable as needs change, creating visible enterprise impact and lasting product capability across Markets Operations

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.