Epic Systems Support - Senior Associate

PwC is hiring an Epic Systems Support - Senior Associate. Level rates it ; you can apply on PwC.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions Epic, epic software and healthcare technology among its tools and skills.
Level classes it as a senior role.
PwC has 3,800+ other open roles on Level.

AI in this role

Deliver consulting, implementation, and support services for Epic software solutions as a senior associate.

epic

epic-softwarehealthcare-technologybusiness-analysisclient-support

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an Epic Systems Support - Senior Associate, you will specialize in providing consulting services for Epic software solutions, helping clients optimize operational efficiency through analysis, implementation, training, and support. Within our Business Application Consulting practice, you will engage with clients to understand their needs and deliver tailored solutions that align with their strategic objectives. Your role will involve leveraging your knowledge of Epic applications to facilitate seamless integration and utilization, enabling clients to achieve their goals effectively.

As a Senior Associate, you will focus on building meaningful client connections and learning how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and deepening your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality work while embracing ambiguity and using these moments as opportunities for growth.

In this role at PwC Acceleration Center Mexico, you will be part of a dynamic team that values collaboration and innovation. You will have the opportunity to develop a deeper understanding of the business context and how it is evolving, using critical thinking to break down complex concepts and inform insights and recommendations.

Responsibilities

- Analyzing client needs to implement Epic software solutions effectively
- Providing training and support to facilitate seamless integration of Epic applications
- Collaborating with clients to optimize operational efficiency through business application consulting
- Utilizing analytical reasoning and business analysis skills to address complex client challenges
- Managing electronic health record (EHR) systems to enhance healthcare technology solutions
- Applying digital transformation techniques to improve client business processes
- Engaging in health data analytics to inform strategic decision-making
- Supporting public health initiatives through innovative technology implementation
- Developing meaningful client relationships to anticipate and address their evolving needs
- Navigating complex situations to deliver quality outcomes and foster personal growth
- Upholding professional and technical standards in all client engagements
- Interpreting data to generate insights and actionable recommendations

What You Must Have

- At least a Bachelor's degree
- At least 3 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- Preference for a Master's or Masters of Business Administration degree
- Demonstrating proficiency in Epic Software and Electronic Health Record (EHR) Management
- Utilizing analytical reasoning and business analysis for client solutions
- Embracing digital transformation and healthcare technology advancements
- Applying health data analytics to inform strategic decisions
- Navigating complex business transformation projects in healthcare
- Building meaningful client relationships through effective communication and teamwork

Travel Requirements

Up to 20%

Job Posting End Date

How we rate this

Epic Systems Support - Senior Associate at PwC rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Epic Systems Support - Senior Associate is an open job at PwC.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Mexico - Reforma 445.
The job was posted on September 25, 2026.
Seniority: senior.
Applications are handled by PwC. Apply on PwC

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Epic SoftwareHealthcare TechnologyBusiness AnalysisClient SupportEpic

Questions you could be asked

Tell me about a project where epic software was part of your work. What did you do?
Tell me about a project where healthcare technology was part of your work. What did you do?
Tell me about a project where business analysis was part of your work. What did you do?
Tell me about a project where client support was part of your work. What did you do?
Walk me through how you've used Epic in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Epic Software, Healthcare Technology, Business Analysis, Client Support, and Epic. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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