Equipment Processing Team Leader | QACC

Description

Qatar Aircraft Catering Company (QACC) is one of the world's largest flight catering facilities, delivering exceptional culinary experiences for Qatar Airways and its customers. Operating in a fast-paced and dynamic environment, QACC is committed to delivering the highest standards of quality, innovation, food safety, and operational excellence.

About the Role

We are looking for an experienced Equipment Processing Team Leader to lead and coordinate daily equipment processing operations, ensuring the timely availability of clean, serviceable, and airline-compliant equipment. The role is responsible for monitoring manpower, equipment, and resources to achieve productivity, quality, and service delivery targets while ensuring compliance with food safety, aviation security, hygiene, and operational standards. The position also supports flight catering requirements and drives operational efficiency through effective workflow management and coordination.

Specific Responsibilities:

• Lead and coordinate daily operations within the assigned Equipment Processing section.

• Allocate manpower and resources across operational areas to meet workload requirements and operational priorities.

• Develop and communicate shift work plans, priorities, and instructions to team members.

• Ensure timely receipt, unloading, washing, sorting, processing, packing, storage, and dispatch of airline equipment.

• Coordinate equipment processing requirements for Qatar Airways, other airlines, VIP flights, crew training, charter flights, and special operations.

• Monitor equipment stock availability and ensure replenishment requirements are met.

• Verify incoming inventory and conduct equipment audits and reconciliations as required.

• Monitor workflow activities and adjust resources to prevent operational delays.

• Manage operational priorities during flight schedule changes, aircraft substitutions, service changes, and irregular operations.

• Ensure flight sets are prepared, verified, packed, and dispatched according to operational schedules and airline specifications.

• Monitor operational KPIs and take corrective actions to address performance gaps.

• Ensure adherence to departmental Standard Operating Procedures (SOPs).

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Qualification

• High School Qualification with a minimum of 2 years of job-related experience.

• Bachelor's Degree or equivalent with a minimum of 1 year of job-related experience.

• 2-4 years of experience in airline catering, equipment processing, logistics, warehousing, manufacturing, hospitality operations, or a related operational environment.

• Experience preparing operational reports and maintaining workplace documentation.

• Experience managing flight equipment processing activities.

• Experience in HACCP-compliant food production environments

• Preferred with Diploma in Logistics or Operations Management & HACCP Certification.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We have grown fast, broken records and set trends that others follow. We do not slow down by the fear of failure. Instead, we dare to achieve what has never been done before.

So, whether you are creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

How to apply

If you are ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.