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AmazonPosted 6d ago
L1
ER Investigator, Worldwide Operations Centralized Investigation
ER Investigator, Worldwide Operations Centralized Investigation at Amazon scores 0 out of 100 on AI centrality, which makes it a Level 1 role on this board.
US, TN, Nashvilleseniorfull-time$58k-$101k
AI in this role
Conducts sensitive HR and employee relations investigations for Amazon's Worldwide Operations team.
microsoft-office
hr-investigationsemployee-relationsdata-analysis
The central objective of the North America Centralized Investigation team is to thoroughly and expeditiously investigate all associate concerns in a fair, unbiased and consistent manner.
The ideal candidate for this position has strong communication and interpersonal skills, demonstrates an ability to earn trust, dive deep and work successfully on a broad spectrum of employee and labor relations issues and business challenges.
Key job responsibilities
The HR Investigator will work proactively to:
• Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation
• Independently manage assigned casework, bringing investigations to closure rapidly and definitively
• Design, collect, and analyze multiple levels of employee and stakeholder feedback
• Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation
• Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues
• Partner to engage in continuous improvement initiatives
• Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for all WW Ops employees
• Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations
• The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.
Basic qualifications
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- Knowledge of Microsoft Office products and applications
- 5-7 years human resource generalist experience or HR investigations specialist experience
Preferred qualifications
- Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation
- Experience developing policies and supporting documentation
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 57,900.00 - 101,300.00 USD annually
USA, VA, Arlington - 64,300.00 - 112,500.00 USD annually
USA, WA, Bellevue - 80,400.00 - 112,500.00 USD annually
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Hr InvestigationsEmployee RelationsData AnalysisMicrosoft Office
Questions you could be asked
- Tell me about a project where hr investigations was part of your work. What did you do?
- Tell me about a project where employee relations was part of your work. What did you do?
- Tell me about a project where data analysis was part of your work. What did you do?
- What's a project where you used Microsoft Office hands-on?
Adapt your resume
- List these exact terms on your resume: Hr Investigations, Employee Relations, Data Analysis, and Microsoft Office. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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